People & Government Relations Officer (PRO)

People & Government Relations Officer (PRO)

Who are we?

Who are we? Silkhaus is a Dubai-headquartered end-to-end technology platform that powers short-term rentals (STRs) for guests, real estate owners, and operators. We have an all-star founding team and leading investors (Nordstar Ventures, Nuwa Capital, Global Founders Capital, VentureSouq, Yuj Ventures, and several high-impact family offices and entrepreneurs), with experience in hyper-scaling proptechs and emerging markets technology businesses. In addition to running the largest portfolio of short-term rentals across emerging markets, we are building the global technology stack for STRs operators and real estate owners to run cutting-edge short-term rental businesses.

Mission

Silkhaus leverages technology to power delightful short-term rental (STR) experiences for travellers and real estate owners across Asia. Silkhaus is the global operating system for STRs.

Built By Owners

Themes: Ownership, Integrity, Tech-driven

We drive delightful experiences for real estate owners and for our travelling guests to feel at home. We are business builders who operate with an ownership mentality, with the highest degree of accountability, integrity, and quality in professionalising the short-term rental experience. As a global disruptor for the real estate and hospitality industries, we build technology to power innovations for the built environment. We are an owner-built company.

1+1=3

Themes: Teamwork, Perseverance, Flexibility

We are greater than the sum of our parts. When it comes to our people (employees, partners, vendors, and all stakeholders), we expect the best and in turn seek to bring out the best in everyone. We believe in being flexible and agile in all aspects of our business, from ways of working to customer experiences. We seek to foster a culture of continuous experimentation while balancing our commitment to excellence.

What Is The Role

As Silkhaus expands across Saudi Arabia, we are looking for a reliable and proactive HR Admin & Public Relations Officer (PRO) to help us manage and support our growing team in the Kingdom.

This role is responsible for overseeing employee onboarding, visa and legal processes, and HR documentation while ensuring compliance with Saudi labor laws and government requirements. You will be the point of contact between Silkhaus and relevant ministries, including MHRSD, GOSI, Muqeem, Qiwa, and other local authorities.

You will also support our HR operations on the ground and help us build a smooth and people-focused workplace.

What You Will Bring To The Table

Employee Onboarding & Offboarding

• Process new joiners through Muqeem and Qiwa, and coordinate with the HR team for contracts, Iqama, medical insurance, and GOSI registration
• Handle all exit procedures, including final exit, Iqama cancellation, and documentation in line with KSA labor regulations
  
  

• Act as Silkhaus’s main representative with government authorities such as MHRSD, Jawazat, GOSI, Chamber of Commerce, and MOL
• Manage all external processes related to work visas, Iqama issuance/renewal, exit-reentry permits, and Saudization reporting
• Keep up to date with labor and immigration law changes, and ensure 100% compliance
  
  

• Maintain all employee documents including contracts, IDs, visa records, and policy forms
• Track and manage leave records, warning letters, payroll inputs, and staff communication
• Prepare HR reports related to onboarding, attrition, visa status, and employee records
  
  

• Register and manage employee medical insurance and coordinate claims or renewals
• Support employees with any questions related to their coverage, legal documents, or entitlements
  
  

• Support logistics for HR-led events, town halls, onboarding kits, or office requirements
• Act as a bridge between the KSA team and Dubai HQ to ensure smooth internal communication and alignment
  
  

• 3+ years of experience in an HR admin or PRO role in Saudi Arabia
• Strong understanding of Saudi labor law, GOSI, Muqeem, Qiwa, and related portals
• Excellent communication in Arabic and English (spoken and written)
• Experience handling Iqama, visa processes, employee files, and insurance procedures
• Highly organized, detail-oriented, and discreet in handling sensitive information
• Bachelor's degree in HR, Business Administration, or relevant field
• Strong working knowledge of Google Workspace and HR systems
• Should be a Saudi national.