Partner Promotion Manager

Keeta; Riyadh; On-site; SAR 30,000 - 50,000; Full time

Job summary

A leading company in the region is seeking a dynamic candidate to enhance partner service operations. The ideal applicant will have over two years of relevant experience, exceptional bilingual communication skills, and a drive to improve business functionalities. This position offers a global exchange opportunity with colleagues across diverse backgrounds, contributing to the company's ambitious goals.

Qualifications

• Proficient in Arabic and English, willing to work abroad.
• Over two years of experience in partner service operations.
• Excellent communication skills for collaboration with international partners.

Responsibilities

• Address business or product issues reported by partners and propose solutions.
• Analyze collected issues and drive enhancements in business processes.
• Monitor efficiency and quality of issue resolution using key metrics.

Skills

Communication skills

Teamwork

Problem solving

Self-motivation

Job description

1.Address business or product issues reported by partners, precisely identify the root causes, and propose effective solutions.
2.Analyze and synthesize collected issues, identify areas for business enhancement, and drive improvements in business processes or product functionalities.
3.Establish relevant evaluation metrics to monitor the efficiency and quality of resolving issues reported by partners, including response time, resolution time, customer satisfaction, and other key performance indicators.
4.Maintain consistent communication with international business teams, staying well-informed about business regulations and emerging trends.
5.Fulfill additional tasks assigned by superiors. Come to Keeta and enter the world! There is a huge development space here, and you can exchange and cooperate with outstanding students from all over the world, and realize Keeta's glorious dream of going to the world together!

Desired Candidate Profile

1.Proficient in Arabic&English, willing to work abroad.
2.Over two years of experience in partner service operations.
3.Excellent communication skills, capable of effectively collaborating with international partners and business units.
4.Demonstrates strong self-motivation, possesses excellent learning capabilities, exhibits teamwork, and is open to challenges.

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