Order Taker - InterContinental Jeddah ( Saudi nationality and females only )

InterContinental Hotels Group; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking an Order Taker to enhance guest experiences at their Jeddah location. This role involves assisting in the daily operations of room service, ensuring that the highest standards of service and quality are maintained. The ideal candidate will work under the direction of the F&B Manager to create a welcoming environment that aligns with the hotel's commitment to excellence. If you are passionate about hospitality and eager to contribute to a team that values both guests and employees, this opportunity is perfect for you.

Responsibilities

• Assist in managing daily room service operations.
• Focus on guest experience and Food & Beverage service quality.

Job description

Order Taker - InterContinental Jeddah (Saudi nationality and females only)

The primary responsibility of this role is to align the hotel’s policies and procedures to deliver “Great Hotels Guests Love” and create the right environment in which our colleagues can experience our “winning ways and IHG commitment.

Under the direction of the F&B Manager/Asst. F&B Manager, the Order Taker is responsible for assisting the Room Service Manager in handling the daily operation of room service, focusing on the guest experience by executing and driving the Food & Beverage service, quality standards, and employee engagement activities.