Order Administrator

Emerson; Dammam; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading company in automation solutions seeks an Administrator in Dhahran Techno Valley. The role encompasses order management, invoice handling, and collaboration across teams to ensure seamless operations, requiring strong organizational skills and proficiency in Excel. Ideal candidates will possess 3-5 years of relevant experience and strong Arabic communication skills.

Benefits

Health insurance

Employee assistance programs

Tuition reimbursement

Flexible work arrangements

Qualifications

• 3-5 years of relevant experience in order administration.
• Proficient in Excel for managing order entries.
• Fluent in spoken and written Arabic is preferred.

Responsibilities

• Manage order entry for Saudi and Bahrain customers.
• Generate and submit invoices for customers.
• Coordinate shipment processes and related documentation.

Skills

Organization

Excel

Commitment

Education

Business Management

Financial Analysis

Job description

Job Description

Job Summary:

Emerson Automation Solutions combines technology and engineering to create innovative solutions for our customers, committed to excellence in a dynamic world.

This position is within the Flow Controls Business Unit, part of the Final Control Group.

The administrator role is based in Dhahran Techno Valley, Saudi Arabia, serving customers in Saudi Arabia and Bahrain.

Responsibilities:

• Manage order entry for Saudi and Bahrain in Flow Controls, including main equipment and parts, from sales, partners, and customers.
• Review contracts and orders, focusing on KOB3 business.
• Collaborate with Customer Service, Sales, and Plant teams to resolve order-related issues.
• Input and manage orders in Fisher First 2, Oracle, and other systems.
• Coordinate with Logistics and Warehouse teams to ensure timely delivery according to INCOTERMS.
• Verify payment terms and prepare bank documents such as Letters of Credit, Cash Against Documents, and Bank Guarantees for KOB3.
• Set up customer addresses in Oracle.
• Follow up on delivery schedules with warehouse and factory teams.
• Coordinate shipment processes and documentation with shipping coordinators.
• Forecast monthly sales for Buyout orders and monitor progress with relevant teams.
• Perform additional duties as assigned by the Line Manager.

Invoice Management:

• Generate and submit invoices for Saudi and Bahrain customers.
• Review contracts and orders to ensure invoice accuracy.
• Manage invoices in customer financial systems.
• Coordinate shipments and related documentation.
• Ensure timely submission of all invoice-related documents.

Date Management:

• Align customer request dates with enterprise lead times.

Change Orders:

• Handle various change orders promptly.

Documentation:

• Ensure timely submission of bank and order documents.
• Translate documents to Arabic as needed.
• Maintain records of invoice submissions and supporting documents.

Dispute Resolution:

• Address payment collection issues collaboratively with Finance, Sales, and partners.

Quality Improvement:

• Recommend ways to eliminate non-value-added activities.

Candidate Profile:

• Highly committed and organized.
• Proficient in Excel.
• 3-5 years of relevant experience.

Preferred Qualifications:

• Background in Business Management and Financial Analysis.
• Experience in Finance and Order Administration.
• Fluent in spoken and written Arabic.

Our Culture & Commitment:

At Emerson, we value diversity, innovation, and employee growth. We offer comprehensive benefits, including health insurance, employee assistance, tuition reimbursement, and flexible work arrangements. We invest in your development through various training and leadership programs, fostering an inclusive environment where everyone can thrive.