Overview
As the Operations Manager, you will be responsible for establishing and overseeing the operations of a central kitchen in Dammam for a food tech company. In this role, you’ll be involved in recruiting and managing a local team, ensuring smooth operational processes, and maintaining the high standards of quality the client is known for.
Responsibilities
- Recruit, hire, and train local kitchen staff, including pastry chefs, packing team, and drivers.
- Create a positive and efficient work environment, fostering team collaboration and high performance.
- Ensure all legal and regulatory requirements are met; work with local authorities to secure the necessary certifications for operations.
- Develop and implement operational processes to ensure consistency; monitor food safety standards, inventory, and waste management practices.
- Oversee the production schedule, ensuring timely preparation and delivery of cakes.
- Maintain the quality standards set by the company in terms of quality, presentation, and customer service.
- Regularly review and optimise processes for efficiency and cost-effectiveness.
- Assist in developing the pre-opening budget, monitoring costs, and ensuring that expenditures remain within the allocated budget.
- Identify areas where cost savings can be made without compromising quality.
- Track key performance metrics and report on operational performance.
- Work closely with the management team to identify opportunities for improvement and expansion.
Qualifications
- Proven experience in food operations, restaurant management, or similar industries.
- Strong understanding of food safety regulations and health standards in KSA.
- Excellent leadership, team-building, and communication skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Experience in cost management, budgeting, and operational planning.
- Proficiency in MS Office or equivalent tools for reporting and analytics.