Operations Leader

Key job responsibilities
As a key link between local operations and country business teams, you will help drive innovation, test new ideas, and ensure that best practices are being followed safely.

Six key areas that you will always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs, and Environment.

1. Supporting project execution working across multiple functions in the organization.
2. Should be able to amicably resolve issues during passionate discussions between various functions.
3. Should be able to hold respective functions accountable for their deliverables.
4. Partner closely with RoW countries to implement/share best practices.
5. Maintaining Health and Safety standards within your remit area while promoting an inspiring Health and Safety culture on-site.
6. Be accountable for operational leadership by measuring performance, offering feedback, and providing development support.
7. Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
8. Strategic planning for the next three, six, and twelve months, with a particular focus on peak-season planning.
9. Write and articulate leadership updates, MBRs, and QBRs.
10. Establishes objectives and metrics for safety, quality, productivity, and customer experience.
11. Provide your team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.

Desired Candidate Profile

- 1+ years of performance metrics, process improvement, or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Company Industry

• Internet
• E-commerce
• Dotcom

Department / Functional Area

• Data Entry
• Operations
• Back Office Processing

Keywords

• Operations Leader