Operations Executive, Amazon Now, UFG

Afaq - Warehouse Branch - J02; Jeddah; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as an Operations Lead and be at the forefront of redefining fast delivery. This role offers the chance to lead a dynamic team, ensuring operational excellence while meeting customer metrics. You will be responsible for managing last mile operations, driving performance improvements, and fostering a culture of safety and efficiency. If you thrive in a fast-paced environment and are passionate about logistics and team management, this is your opportunity to make a significant impact in a rapidly evolving sector.

Qualifications

• Bachelor’s degree with experience in warehousing, logistics, or manufacturing.
• Strong communication and problem-solving skills.

Responsibilities

• Manage end-to-end last mile operations for large or multiple sites.
• Drive performance management and implement training for team members.
• Conduct safety audits and uphold operational targets.

Skills

Team Management

Communication Skills

Problem-Solving

Performance Management

Analytical Skills

Education

Bachelor’s Degree

Tools

MS Excel

Lean Methodologies

Six Sigma

Kaizen

SQL

Job description

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, and manage 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback on associates’ performance – including productivity, quality, and safety – as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

We're seeking a Team Lead for UFG Last mile operations in KSA. In this role, you will be responsible for:

• Managing, on a daily basis, end-to-end last mile operations for either one large site or a combination of small sites, supervising last mile dispatch operations.
• Meeting customer-facing metrics while maintaining operational/cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.
• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores daily.
• Standing in for Area Manager.

BASIC QUALIFICATIONS

• A Bachelor’s degree with experience in a customer-facing environment, warehousing, logistics, or manufacturing.
• Strong communication skills (written and verbal).
• Proficiency in MS Excel.
• Ability to travel to different stores within KSA.

PREFERRED QUALIFICATIONS

• A self-motivated person with the ability to motivate associates/team members.
• Strong execution skills, action-oriented, go-getter.
• Resourceful in identifying ways to get things done using limited resources.
• Ability to work under pressure and in ambiguous situations, providing solutions as needed.
• Good people management, analytical, and problem-solving skills.
• 1-3 years of experience managing processes and people as a lead.
• Knowledge of Lean, Six Sigma, and Kaizen methodologies; SQL knowledge is advantageous.

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