Operational Support Expert

Segula Technologies; Riyadh; On-site; USD 80,000 - 120,000; Full time

Job summary

A leading technology firm in Riyadh is urgently seeking an Operational Support Expert. This role involves managing outages, monitoring network operations, and ensuring system readiness, requiring a robust background in electrical power systems and substantial experience. Candidates should possess a degree in Electrical Engineering and have significant exposure in related engineering fields. Proficiency in English is essential, and knowledge of Arabic is considered a plus.

Qualifications

• Minimum 10 years in electrical transmission system operations, grid planning, or related engineering roles.
• Must have awareness of PSS/E calculation features (hands-on not mandatory).
• Language: English mandatory; Arabic advantageous.

Responsibilities

• Coordinate outage management activities and schedule.
• Perform daily network monitoring and operational interventions.
• Conduct seasonal readiness reviews and implement operational measures.

Skills

Electrical power systems operations

Grid planning

Network planning

PSS/E functionalities

Education

Bachelor's or Master's degree in Electrical Engineering

Job description

We are urgently seeking experienced Operational Support Experts to provide full-time support in Riyadh, Saudi Arabia. The selected professionals will work closely with client's operational studies team based in Milan, contributing to a wide range of grid operations and readiness activities. This role requires in-depth experience in electrical power systems operations, a strong understanding of PSS/E studies, and the ability to coordinate and support various network planning and operational tasks.

Key Responsibilities:

1. Outages Management

Annual Outage Plan Coordination

Critical Outage Requests Coordination

Outage Schedule Coordination

Weekly Shutdown Requests Management

Study Scenario Selection and Preparation

Security Assessments for Outage Planning

Operation Instructions and Network Arrangement Preparation

2. System Operation

Daily Network Monitoring and Operational Interventions

Critical Substations Performance Analysis

Tap Settings Evaluation and Adjustments

Voltage Control Recommendations

Operational Event Analysis and Reporting

3. System Readiness

Seasonal and Summer Readiness Reviews

Implementation of Preventive Operational Measures

Recommendations on Special Protection Schemes (SPS)

4. Reporting and Documentation

Maintenance of Operational Records

Preparation of Seasonal Readiness Reports

Compilation of Monthly and Annual Operational Reports

Understand core PSS/E functionalities and their role in operational studies

Able to interpret and apply PSS/E outputs for network operation support

Desired Candidate Profile

Candidate Requirements:

Minimum Experience: 10 years in electrical transmission system operations, grid planning, or related engineering roles

Educational Background: Bachelor s or Master s degree in Electrical Engineering or related discipline

PSS/E Exposure: Must have awareness of PSS/E calculation features and applications (hands-on use not mandatory)

Language: English (mandatory); Arabic (advantageous but not essential)

Company Industry

• IT - Software Services

Department / Functional Area

Keywords

• Operational Support Expert

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