Operational Excellence Specialist

King's College Hospital London, Jeddah; Jeddah, Makkah Al Mukarramah; On-site; USD 40,000 - 60,000; Full time

Job summary

King's College Hospital in Jeddah is looking for an Operational Excellence Specialist to enhance operational performance and patient experience. The role involves leading improvement projects and training staff on Lean methodologies, ensuring a culture of continuous improvement across the hospital.

Qualifications

• Lean Six Sigma Green Belt preferred.
• 3+ years in operational excellence or process improvement.

Responsibilities

• Implement King's Jeddah Operational Excellence framework.
• Lead improvement projects and identify workflow optimization opportunities.
• Deliver Lean and Process Improvement training.

Skills

Strong analytical skills

Communication skills

Stakeholder engagement

Education

Bachelor’s degree in Engineering or Healthcare Administration

Tools

Excel

Power BI

Project management tools

Job description

Job Title: Operational Excellence Specialist

Location: King’s Hospital, Jeddah

King's College Hospital is seeking an experienced Operational Excellence Specialist to enhance operational performance and patient experience. This role focuses on embedding a culture of continuous improvement through Lean and Six Sigma methodologies.

Key Responsibilities:

• Engage with teams to implement King's Jeddah Operational Excellence framework
• Lead improvement projects and identify workflow optimization opportunities.
• Facilitate Value Stream Mapping, 5S, Kaizen events, and root cause analyses across hospital functions.
• Analyze patient and staff feedback to drive improvements.
• Deliver Lean and Process Improvement training and develop resources to support continuous improvement.

Qualifications:

• Bachelor’s degree in Engineering, Healthcare Administration, or related field.
• Lean Six Sigma Green Belt preferred.
• 3+ years in operational excellence or process improvement.
• Proficient in Excel, Power BI, and project management tools.

Key Competencies:

• Strong analytical and communication skills.
• Proven change agent with stakeholder engagement experience.