Onsite Support Engineer

DXC Technology Inc.; Riyadh Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology company seeks a professional in infrastructure services to support and manage systems inspired by collaboration and flexibility. The role requires a bachelor's degree and experience in technical support, alongside a desire to grow within the field. The position promises a vibrant work environment that values community and adaptability.

Qualifications

• Typically, 3+ years of relevant work experience.
• Proven experience in infrastructure technology analysis required.
• Continuous learner who stays abreast of industry knowledge.

Responsibilities

• Offer basic technical support in infrastructure services.
• Contribute to infrastructure projects and tasks.
• Assist in monitoring and basic troubleshooting of infrastructure systems.

Skills

Data analysis

Technical support

Infrastructure technology analysis

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field

Tools

AWS Certified Cloud Practitioner

CompTIA A+

Microsoft 365 Certified: Fundamentals

Job description

Roles in this Job Family involve designing, deploying, migrating, managing, and changing infrastructure services and End User Services across various technologies. These include, but are not limited to, servers, storage, mainframes, networks, Active Directory, SAP basis, public and private clouds, data center technologies, containers, middleware, databases, Modern Device Management, Intelligent Collaboration, IT hardware and software Asset Management Services, Field Services, and Technical Service Desk.

Responsibilities

• Offer basic technical support in infrastructure services, responding to issues and providing assistance.
• Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
• Assist in monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to meet infrastructure needs and support daily operations.
• Assist in developing infrastructure documentation, such as incident logs and records.
• Show eagerness to learn and grow in a technical role.
• Develop foundational technical skills and knowledge.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or an equivalent combination of education and experience.
• Typically, 3+ years of relevant work experience in industry, with at least 1 year in a similar role.
• Proven experience in infrastructure technology analysis.
• Proficiency in data analysis and a basic understanding of technical concepts.
• A continuous learner who stays abreast of industry knowledge and technology.

Other Qualifications:

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme where fictitious job opportunities are offered to job seekers, typically through online services, such as false websites or unsolicited emails claiming to be from the company. These emails may request personal information or payments as part of illegitimate recruiting processes. DXC does not make offers of employment via social media and never asks for money or equipment purchases from applicants. More information on employment scams is available here.

Application deadline: July 31, 2025 (20 days left to apply)

DXC Technology (NYSE: DXC) helps global companies run mission-critical systems while modernizing IT, optimizing data architectures, and ensuring security and scalability across clouds. Trusted by the world's largest companies and public sector organizations, DXC delivers services to enhance performance, competitiveness, and customer experience. Learn more at DXC.com.