Night Manager - Luxury Front Office Leader

Accor; Saudi Arabia; On-site; SAR 187,000 - 263,000; Full time

Job summary

A luxury hotel chain in Saudi Arabia is seeking a Night Manager to ensure the highest level of guest service during overnight operations. This role involves managing front office standards, resolving guest issues, and guiding team members. With a focus on maintaining luxury service standards, candidates should have at least 2 years of management experience in luxury front office operations and a relevant degree or diploma in Hospitality Management. Strong leadership and communication skills are essential for success in this role.

Qualifications

• Minimum 2 years' previous management experience in Front Office operations in luxury hotels.
• Ability to guide and coach team members is essential.
• Strong guest service background required.

Responsibilities

• Ensure front office standards and procedures are adhered to.
• Manage nightly end-of-day reporting and balances.
• Resolve guest issues and ensure satisfaction.

Skills

Leadership

Guest service orientation

Communication skills

Organization

Teamwork

Education

Degree or Diploma in Hospitality Management

Tools

Front Office Systems

Microsoft Office Suite

Job description

A luxury hotel chain in Saudi Arabia is seeking a Night Manager to ensure the highest level of guest service during overnight operations. This role involves managing front office standards, resolving guest issues, and guiding team members. With a focus on maintaining luxury service standards, candidates should have at least 2 years of management experience in luxury front office operations and a relevant degree or diploma in Hospitality Management. Strong leadership and communication skills are essential for success in this role.