Night Manager

SLS; Saudi Arabia; On-site; SAR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Night Auditor to oversee the hotel's overnight operations. This role is crucial for ensuring accurate financial reporting, maintaining guest satisfaction, and supervising the Front Office team. The Night Auditor will manage daily reconciliations, prepare reports, and ensure compliance with service standards. If you have a passion for hospitality and a keen eye for detail, this opportunity is perfect for you to make a significant impact in a vibrant environment.

Qualifications

• Minimum of 2 years relevant experience in hospitality.
• Proficiency in English and ability to communicate in additional languages is a plus.

Responsibilities

• Conduct audits of daily revenue and postings for accuracy.
• Prepare reports and maintain hotel statistics.
• Ensure safety and security of the property during night shifts.

Skills

Customer Service

Communication Skills

Attention to Detail

Problem Solving

Education

Diploma in Tourism or Hospitality Management

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Job Title: Night Auditor

Position Overview:

• Effectively manage the daily reconciliation of the hotel's trading activities.
• Check and prepare reports and statistical information during the night shift, in accordance with service standards and auditing procedures.
• Represent the General Manager in their absence, ensuring the smooth and efficient operation of the hotel's overnight services.
• Ensure maximum guest satisfaction, safety, and security of the property.

Main Responsibilities:

• Conduct thorough audits of all daily revenue and postings, making necessary adjustments for reporting accuracy.
• Prepare paperwork for departures, including credit card and company charges, and forward to Accounts.
• Process management accounts as required.
• Verify reservation details for in-house guests, such as room rates, stay dates, and charging authority.
• Perform computer tasks related to Night Audit functions, including posting room charges and revenue.
• Back up data regularly to ensure safety.
• Prepare and distribute reports; maintain weekly and monthly hotel statistics.
• Ensure safety and security of the property and smooth overnight operations.
• Supervise and support the Front Office team and other departments as needed.
• Maintain appropriate staffing levels, authorize rosters and changes.
• Ensure departmental policies and procedures are understood and followed.
• Communicate updates about policies, rates, and hotel information effectively.
• Follow strict procedures for cash, credit, cheque transactions, and confidentiality.
• Proficiently use all front and back office equipment, ensuring preventative maintenance.
• Implement training programs, conduct inductions, and skills training.
• Carry out reception duties as required.
• Lead by example in guest interactions, striving for total customer satisfaction.
• Be knowledgeable about all hotel areas and emergency procedures.
• Visit F & B outlets, gym, and garage upon arrival.
• Patrol hotel premises regularly, report hazards or maintenance issues.
• Manage linen room access and security procedures.
• Collect breakfast cards and coordinate with the kitchen.
• Participate in training and departmental meetings.
• Adhere to company policies on EEO, harassment, grooming, safety, and confidentiality.
• Perform any other tasks as assigned by management.

Qualifications:

• Diploma in Tourism or Hospitality Management.
• Minimum of 2 years relevant experience.
• Proficiency in English reading, writing, and speaking.
• Ability to communicate in additional languages is a plus.
• Good working knowledge of MS Excel, Word, and PowerPoint.

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should verify the credibility of employers independently. We do not endorse requests for money or sharing personal/bank details. For security, visit our advice page. Report fraud to [e-mail].