Night Manager

Kimpton; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Night Manager to ensure exceptional service and smooth operations during overnight hours. This role demands strong leadership, effective communication, and problem-solving skills to handle guest relations and staff supervision. The ideal candidate will have a background in an international luxury hotel and demonstrate flexibility in a dynamic environment. Join a team committed to high standards of service and guest satisfaction, where your contributions will make a real impact.

Qualifications

• 2-3 years of experience in a similar role within an international luxury hotel.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee night operations and ensure compliance with hotel standards.
• Handle guest inquiries and resolve issues promptly.

Skills

Strong Communication Skills

Leadership and Team Management

Problem-Solving Skills

Attention to Detail

Organizational Skills

Education

Bachelor's degree in Hotel Administration

Higher education qualification in Business Administration

Job description

Day-to-Day Activities of a Night Manager

• Acting as the Manager on Duty and ensuring smooth operations throughout the night.
• Monitoring all hotel activities to ensure compliance with hotel policies and standards
• Guest Relations:
  • Handling guest inquiries, requests, and complaints promptly and professionally.
  • Ensuring that all guests receive exceptional service and addressing any issues that arise
• Staff Supervision:
  • Supervising and supporting the night staff, including front desk, housekeeping, and security personnel.
  • Ensuring that all employees are in proper uniform and adhere to grooming standards
• Safety and Security:
  • Conducting regular patrols of the hotel premises to ensure the safety and security of guests and staff.
  • Responding to emergencies and coordinating with security personnel as needed
• Overseeing cash handling procedures and ensuring accuracy in financial transactions.
• Reviewing financial statements and activity reports to monitor productivity and goal achievement
• Administrative Tasks:
  • Preparing and submitting nightly reports on hotel operations and guest activities.
  • Ensuring that all necessary documentation is completed accurately and on time
• Problem-Solving and Issue Resolution:
  • Addressing any operational issues that arise during the night shift.
  • Finding effective solutions to ensure guest satisfaction and smooth operations
• Communication and Coordination:
  • Maintaining constant communication with other departments to ensure seamless service.
  • Providing handover notes and updates to the morning shift to ensure continuity

Skills and Qualities Needed

• Strong Communication Skills:
  • Ability to communicate clearly and effectively with guests, staff, and management.
• Leadership and Team Management:
  • Leading and motivating the night staff to provide excellent service.
• Problem-Solving Skills:
  • Addressing and resolving issues promptly and effectively.
• Attention to Detail:
  • Ensuring accuracy in financial transactions and documentation.
• Organizational Skills:
  • Managing multiple tasks and maintaining detailed records efficiently.

Working as a Night Manager in an international luxury hotel requires a combination of strong leadership, communication, and problem-solving skills. This role is essential for ensuring that the hotel operates smoothly and provides exceptional service to guests during the overnight hours

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

Bachelor s degree, higher education qualification or equivalent in Hotel Administration / Business Administration

Two to Three years prior tenure in a similar role

International luxury hotel chain background

GCC exposure

English Fluency is required

Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Night Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]

People Looking for Night Manager Jobs also searched