Night Auditor

InterContinental Hotels Group; Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job summary

Join a leading global hotel group as a Night Auditor, where your skills in accounting and customer service can shine. You'll handle payments, check-in guests, and ensure a seamless overnight experience for our guests. Enjoy competitive compensation, excellent benefits, and a chance to grow within an inclusive team.

Benefits

Competitive salary

Full uniform provided

Room discounts

Training programs

Qualifications

• Skills in accounting and mathematics for auditing.
• Experience in cash handling.
• Familiarity with property management systems (PMS).
• Strong verbal communication skills.
• Knowledge of hotel operations and the local area.

Responsibilities

• Processing payments including room charges and cash.
• Checking guests in and managing wake-up calls.
• Answering overnight guest queries and phone calls.
• Running night audits using property management systems.
• Performing concierge services and fulfilling special guest requests.

Skills

Accounting skills

Cash handling experience

Computer literacy

Verbal communication

Knowledge of hotel operations

Job description

Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

●Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures

●Checking guests in, out and managing any wake-up call requests

●Answering phones and dealing with overnight guest queries

●Running night audit property management systems or manual equivalents

●Performing other duties such as concierge services and special guest requests

What We need from you:

●Accounting and mathematics skills for accurate auditing and payment processing

●Cash handling experience for counting and securing bank and processing cash payments

●Computer literacy, including familiarity with PMS software

●Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff

●Knowledge of hotel operations, offers and the local area

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.