Network Technician

As a Network Technician, you should be very detail oriented, possess strong written and verbal communication skills and have significant experience in supporting large scale, enterprise class networks. You should be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology.

You will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. You will work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.

Key job responsibilities

1. Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
2. Managing work priorities through ticketing system and workflows & collaborating with various stakeholders to remove project obstacles.
3. Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
4. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
5. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
6. Completing customer requests via Remedy trouble ticketing system and project management workflows.
7. Participating in the migration, basic configuration and rollout of new or upgraded hardware.

BASIC QUALIFICATIONS

1. Bachelor Degree in Computer Science, Information Technology or Networking or Certification in a relevant field (CCENT, Network+, CCNA)
2. Networking Deployment experience; or an equivalent combination of education and experience
3. Cabling, troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.

PREFERRED QUALIFICATIONS

1. Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
2. Strong understanding of Ethernet and IP networking.
3. Certification in a relevant field (CCENT, Network+, CCNA)