Network Support Engineer

Black & Grey HR; Al Khobar; On-site; USD 30,000 - 50,000; Full time

Job summary

A respected retail group in Saudi Arabia is seeking a skilled Network Support Engineer to maintain and optimize its network infrastructure. This role involves supporting LAN/WAN networks, troubleshooting issues, and ensuring compliance with cybersecurity standards. Candidates should have a bachelor's degree and 3–5 years of experience, ideally in a retail environment. Join a fast-paced, tech-driven culture offering competitive salaries and career advancement opportunities.

Benefits

Competitive salary

Benefits

Career advancement opportunities

Qualifications

• 3–5 years of experience in network support roles, ideally in a multi-site retail environment.
• Certifications such as CCNA or CompTIA Network+ are preferred.
• Excellent troubleshooting and communication skills.

Responsibilities

• Install, configure, and support LAN/WAN networks, routers, switches, firewalls.
• Monitor network performance and troubleshoot connectivity issues.
• Document network configurations, maintenance logs, and asset inventory.

Skills

TCP / IP

DNS

DHCP

Routing

Switching

Troubleshooting

Communication

Education

Bachelor’s degree in Computer Science

Information Technology

Tools

Cisco

Fortinet

Job description

Black & Grey HR is recruiting for a well-established retail group in Saudi Arabia looking to hire a skilled Network Support Engineer . The ideal candidate will be responsible for maintaining, supporting, and optimizing the company’s network infrastructure to ensure business continuity across distributed retail locations. Key Responsibilities

• Install, configure, and support LAN / WAN networks, routers, switches, firewalls, and other networking equipment.
• Monitor network performance, troubleshoot connectivity issues, and ensure optimal uptime.
• Provide hands-on technical support for store-level and back-office network environments.
• Maintain documentation of network configurations, maintenance logs, and asset inventory.
• Collaborate with IT and security teams to ensure compliance with infrastructure and cybersecurity standards.
• Participate in network upgrades, rollouts, and infrastructure expansion projects.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3–5 years of experience in network support roles, ideally in a multi-site retail or enterprise environment.
• Strong understanding of TCP / IP, DNS, DHCP, routing, and switching.
• Hands-on experience with Cisco, Fortinet, or similar networking technologies. Certifications such as CCNA or CompTIA Network+ are preferred.
• Excellent troubleshooting and communication skills.
• Opportunity to support a fast-paced retail environment with strong digital ambitions.
• Work across modern infrastructure in a collaborative tech-driven culture.
• Competitive salary, benefits, and career advancement opportunities. If you're a hands-on network professional who thrives on keeping systems running efficiently, we want to hear from you.
• Apply now to join one of the region’s most respected retail groups.