National- Pharmacist- (مكة المكرمة)

Nahdi Medical Co.; Makkah Al Mukarramah; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated pharmacist to join their team. In this role, you will provide essential healthcare advice, dispense medications, and ensure customer safety and satisfaction. You will supervise a dynamic retail team, monitor sales performance, and maintain compliance with health regulations. This position offers the opportunity to make a significant impact in a professional environment while developing your skills in pharmacy and customer service. If you are passionate about healthcare and eager to contribute to a team-oriented atmosphere, this is the perfect opportunity for you.

Qualifications

• 1-3 years of experience in a pharmacy or healthcare setting.
• Strong knowledge of pharmacology and customer service skills.

Responsibilities

• Supervise retail staff and ensure compliance with health and safety policies.
• Process prescriptions and provide consultations on medication.

Skills

Customer Service

Pharmacological Knowledge

Sales Performance Monitoring

Team Supervision

Health and Safety Compliance

Education

BSc in Pharmacy

Tools

MS Office Suite

Job description

Job Description

Provides general healthcare advice and dispenses prescription and non-prescription medication along with non-pharma products to customers. Supervises the retail store team and operations to ensure sales targets, customer satisfaction, and operational readiness are consistently met.

Accountabilities

Store Management:

• Ensure store readiness by monitoring compliance with internal guidelines (e.g., staff uniforms, store temperature, storage conditions) to maintain effective daily operations and a professional appearance.
• Perform duties according to Standard Operating Procedures, including loyalty program registration, to ensure performance standards are met.

Operations:

• Process prescriptions, dispense medication, and provide consultation on dosage, storage, side effects, and drug interactions to ensure customer safety and understanding.
• Educate customers on the proper handling of medical equipment for home use, providing manuals and additional resources for safe use.
• Supervise and develop retail staff through performance management, coaching, and training to maximize team performance.
• Monitor sales performance and customer satisfaction through observation and reporting to meet targets.
• Handle payments, reconciliations, and coordinate with Finance to ensure accuracy and compliance.
• Identify upsell and cross-sell opportunities by understanding customer needs and proposing suitable products.
• Manage administrative tasks such as stock ordering, inventory, expenses, pricing updates, and promotion execution to ensure operational excellence.

Health & Safety:

• Ensure compliance with health and safety policies and procedures through regular monitoring and updates.
• Dispense over-the-counter medication, advise on treatment options, and ensure customer health and safety.

Pharmacological Knowledge:

• Maintain current pharmacological knowledge by attending workshops, reviewing publications, and participating in professional networks.

Employee duties may include other responsibilities as assigned.

Work Environment

• Indoors: 100%
• Outdoors: 0%
• Working Days: 6 days/week
• Day Off: 1 day/week
• Working Hours: 8:00 AM – 6:00 PM (including 1-hour break)

Job Requirements

Education

• BSc in Pharmacy (Required by law)

Experience

• 1-3 years of experience

Computer Skills

• MS Office Suite

Languages

• English - Mandatory
• Arabic - Mandatory