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National- Pharmacist

Nahdi

Riyadh

On-site

SAR 30,000 - 60,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated pharmacist to join their team. This role involves managing store operations, dispensing medications, and providing healthcare advice to customers. You'll play a crucial part in ensuring customer satisfaction and operational excellence while supervising a retail team. The ideal candidate will have a BSc in Pharmacy and a passion for healthcare. Join a forward-thinking company that values professional development and offers a supportive environment for its employees.

Qualifications

  • 1-3 years of experience in pharmacy or healthcare.
  • Strong knowledge of pharmacology and medication dispensing.

Responsibilities

  • Supervise retail store operations and ensure compliance with internal guidelines.
  • Educate customers on medication use and health safety.

Skills

Pharmaceutical Knowledge
Customer Service
Sales Performance Monitoring
Team Supervision
Health & Safety Compliance

Education

BSc in Pharmacy

Tools

MS Office Suite

Job description

Provides general healthcare advice and dispenses prescription and non-prescription medication along with non-pharma products to customers. Supervises the retail store team and operations in order to ensure key sales targets, customer satisfaction levels along with operational readiness levels are continously met.

Accountabilities

Store Management:

  • Ensure store readiness by monitoring compliance with internal readiness guidelines (e.g. staff readiness check uniforms, name tags etc.; store readiness temperature, storage conditions etc.) in order to ensure effective daily operations along with professional look & feel at a store level.
  • Perform duties in alignment with the Standard Operating Procedures applicable at a store level by taking appropriate actions (e.g. loyalty program registration etc.) in order to ensure individual performance is according to the standards

Operations:

  • Process prescriptions and dispense medication by reviewing and interpreting physician orders, providing consultation on dosage, storage, side effects and drug interaction in order to ensure customers are appropriately informed and educated
  • Educate customers on proper handling of medical equipment (e.g. glucose meters) designed for home use by providing information and additional sources of reference (e.g. user manual) to ensure safe and appropriate use of equipment
  • Supervise and provide development opportunities for retail store staff through performance management activities (tracking and monitoring productivity and Individual Key Performance Indicators (KPIs) etc.), corrective actions (when required), regular development conversations, access to formal (e.g. training) and informal (e.g. coaching) development options in order to ensure and maximize performance
  • Monitor key sales performance targets and customer satisfaction levels at a store level through direct observation, regular reporting in order to ensure sales and customers satisfaction level are achieved
  • Process payments and reconciliations by handling the cash register an coordinating with the Finance team in order to ensure accuracy of payment process and compliance with commercial legal requirements and internal financial processes
  • Identify upsell and cross-sell opportunities by consulting with the customer, understanding needs and proposing appropriate products in order to ensure and maximize customer satisfaction and achieve cross sell and upsell targets
  • Perform and monitor operational and staff related administrative tasks by monitoring work flow, team schedule and attendance, verifying order entries, handling logistics related to stock levels (ordering stocks, returning etc.), performing inventory management actions (e.g. register products in the inventory etc.), managing expenses (e.g. recording, documenting receipts etc.), checking price updates and changes are in place, overseeing promotion execution etc. in order to ensure compliance with the Operational Excellence guidelines (blueprint)

Health & Safety:

  • Ensure compliance at a store level with the Health & Safety policy & procedures (including safety guidelines) and any other required operational standards through by regular monitoring compliance, checking for updates etc. in order to ensure compliance with local industry legal requirements/ standards and internal policies
  • Dispense and provide advice on over-the-counter/ non-prescription medication to treat common illness (e.g. flu, cold etc.) by checking symptoms, recommending best course of action (e.g. see a physician) and specific consultation (e.g. dosage, storage etc.) in order to ensure customer s health and safety

Pharmacological Knowledge:

  • Maintain pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies in order to be up to date with the latest information in the industry

Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.

  • Working Days : 6 Working Days
  • Days off : 1 Day Off
  • Working Hours : 8:00 AM 6:00 PM (1 hour break)

Job Requirement

Education

  • BSc in Pharmacy (Required by law)

Experience

  • 1 - 3 Years of Experience

Computer Skills

  • MS Office Suite

Languages

Company Industry

  • Pharma
  • Biotech
  • Clinical Research

Department / Functional Area

  • Doctor
  • Nurse
  • Paramedics
  • Medical Research

Keywords

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