National Key Account Manager - Saudi Arabia

Essity Aktiebolag; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global hygiene and health company seeks a National Key Account Manager in Riyadh, Saudi Arabia. The role involves managing key government accounts, driving revenue growth, and leading tender management processes. Ideal candidates will have at least 5 years of experience in public sector account management and a strong understanding of the Saudi healthcare system. Excellent communication skills in both Arabic and English are required.

Benefits

Collaboration in a dynamic team

Opportunities for professional growth

Challenging responsibilities within a supportive environment

Qualifications

• Minimum 5 years of experience in key account & tender management in the public sector in Saudi Arabia.
• Proven track record in handling government accounts, especially with MOH, Institution & NUPCO.
• Experience in adult care, hygiene, or medical device segments is highly preferred.
• Deep understanding of the Saudi healthcare system and government procurement procedures.

Responsibilities

• Manage and grow relationships with key government stakeholders.
• Develop account plans to maximize profitability and identify upselling opportunities.
• Build long-term relationships with procurement decision-makers and healthcare professionals.
• Lead the end-to-end process for government tenders including bid preparation and compliance.
• Monitor and report market trends and provide strategic recommendations to senior management.

Skills

Knowledge of Saudi healthcare procurement systems and tendering processes

Excellent communication skills

Negotiation skills

Relationship-building skills

Fluency in Arabic

Fluency in English

Education

Bachelor’s degree in pharmacy, medicine, or related medical field

MBA or advanced degree

Tools

MS Office

CRM systems

ERP systems

Job description

Overview

Essity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue and Professional Hygiene products and solutions. We are looking for a National Key Account Manager to join our dynamic Health and Medical team in Riyadh, Saudi Arabia and play a pivotal role in shaping the success of the MEA region. We’re seeking individuals who embody our core values, embrace challenges, innovate fearlessly, and thrive in a fast-paced environment.

Role

About the Role In this role you will be responsible for managing and growing key government accounts (MOH, MODA, NUPCO, National Guard), driving revenue growth through strategic account planning, upselling, and contract negotiations. You will lead tender management processes, engage with procurement stakeholders and healthcare professionals, and coordinate cross-functionally to ensure seamless execution of customer requirements. Additionally, you will provide market intelligence, monitor competitor activity, and deliver regular performance insights to senior management to support business objectives in the public healthcare sector.

Responsibilities

1. Account Management – Government Sector & NUPCO
   • Manage, develop, and grow relationships with key government stakeholders including Ministry of Health (MOH), National Guard, MODA, NUPCO.
   • Ensure product listings, pricing, and contractual obligations are maintained and updated in NUPCO systems for all Incontinence and SmartCare product-related.
2. Revenue Growth
   • Develop account plans to achieve business objectives to maximize profitability; identify opportunities for upselling, cross-selling, & negotiate contracts, pricing, and commercial terms.
   • Create and implement strategic account plans to drive growth, optimize product mix, and expand penetration within public healthcare facilities.
3. Stakeholder Engagement & Tender Management
   • Build long-term relationships with procurement decision-makers, healthcare professionals, and key opinion leaders in the public healthcare sector.
   • Lead the end-to-end process for government tenders including NUPCO submissions: bid preparation, documentation, compliance, and follow-up.
4. Cross-Functional Coordination
   • Work closely with marketing, supply chain, regulatory, and customer service to ensure smooth execution of customer requirements.
   • Support new product launches, training initiatives, and after-sales support activities tailored to public sector clients.
5. Market Intelligence & Reporting
   • Monitor and report market trends, competitor activities, policy updates, and pricing dynamics within the public sector.
   • Provide regular performance reports, forecasts, and strategic recommendations to senior management.

Who You Are

Education:

• Bachelor’s degree in pharmacy, medicine, or related medical field.
• MBA or advanced degree is an advantage

Experience

• Minimum 5 years of experience in key account & tender management in the public sector in Saudi Arabia.
• Proven track record in handling government accounts, especially with MOH, Institution & NUPCO.
• Experience in adult care, hygiene, or medical device segments (e.g., incontinence products, patient monitoring, or eldercare solutions) is highly preferred.
• Deep understanding of the Saudi healthcare system, government procurement procedures, and public tender processes (particularly NUPCO).

Skills & Competencies:

• Strong knowledge of Saudi healthcare procurement systems and tendering processes.
• Excellent communication, negotiation, and relationship-building skills.
• High proficiency in Arabic and English (written and spoken).
• Strategic thinker with strong analytical and commercial acumen.
• Ability to manage complex stakeholders and large-scale contracts.
• Proficient in MS Office; experience with CRM and ERP systems.
• Ability to travel within KSA as required.

What We Can Offer You

Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you\'ll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us