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Total Solutions Group is seeking qualified vendors for a Mystery Shopping Program across the Middle East, focusing on auditing customer service and store experiences. Ideal candidates are professionals aged 25+, with relevant spending history and mystery shopping experience.
Total Solutions Group invites qualified vendors to participate in an exciting Mystery Shopping Program for a premium Furniture & Home Dcor brand across the Middle East.
Project Highlights:
Type: Mystery Shopping with Purchase & Return
Focus: Customer service, store ambiance, visual merchandising, POS experience
Countries Covered:
(Store counts to be shared post confirmation)
Auditor Profile:
Age 25+ | White-collar / Sr. executive / Business owner
Spent AED 2,000+ on home dcor in the past 6 months preferred
Mystery shopping experience preferred
Fluent in English (Arabic is a plus)
Strong observational and reporting skills
Audit Types:
1 Retail Audits
2 High-Value Furniture Audits
3 E-Commerce Audits
4 Click & Collect Audits
(All include purchase & return for experience validation)
Geotagged Photos (Exterior, POS, Layout, Till)
Full Audio Recording
Reporting within 2 working days
Local QC before submission
Language: English (Arabic support where needed)
Quote Format:
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