Modern Trade Sales Supervisor

Sunbulah Group; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading FMCG company in Saudi Arabia is seeking an experienced account manager to develop and maintain relationships with key clients. The ideal candidate should have 3-4 years of experience in the FMCG sector, possess strong leadership skills, and be proficient in Arabic and English. Responsibilities include managing communications, resolving client issues, and strategic planning to enhance client relationships. This is an exciting opportunity to drive significant business outcomes in a collaborative environment.

Qualifications

• 3-4 years' experience in the same field.
• FMCG and Food experience.

Responsibilities

• Develop trust with key clients and the company.
• Resolve client issues and complaints.
• Strategic planning to improve client results.
• Manage communications with internal teams.
• Negotiate contracts and establish performance timelines.

Skills

Strong Leadership Skill

Good in Arabic & English Languages

Job description

Responsibilities

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with client and establishing timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
• Collaborating with sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analyzing client data to provide customer relationship management
• Expanding relationships and bringing in new clients

Skills

• 3-4 years' experience in the same filed
• FMCG and Food experience
• Strong Leadership Skill
• Good in Arabic & English Languages