Job Purpose / Objective
Perform various secretarial and administrative works under the supervision of the Medical Head/ Medical Administrator/Medical Director and utilize knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment.
Key Responsibilities / Accountabilities
- Provide secretarial and clerical assistance to the respective department head and perform assigned task promptly and thoroughly with efficient time management and accuracy.
- Types memos, monthly reports, minutes of the meeting and other similar documents and or/ correspondence.
- Maintain departmental diary and prepare periodic reports of departmental activities.
- Prepare computer generated slides and presentations for symposia, workshop, courses or other educational functions.
- Assist in all aspects of the organization and implementation of educational activities of the department and provide staff information on HMG educational activities thru email and fax.
- Schedule day to day activities, appointments and meeting.
- Assure confidentiality of information and be able to handle sensitive issues.
- Make calls or answer the telephone, taking and transcribing dictation, follow-up orders and work in progress or organizing office work.
- Handle timekeeping of the department and assist doctors/staff with their leave, accommodation etc.
- Maintain an accurate and complete record through filling, compiling, retrieving and updating.
- Coordinate with Department Secretaries regarding inter-hospital notifications.
- Alert in informing concerned departments regarding on the spot spontaneous changes of circulars.
- Observe completeness of office supplies for Office.
- Maintain monthly database for all on board Part Time and Fulltime doctors.
- Comply with the standards laid down by the Joint Commission on Accreditation of Healthcare Organizations and perform the duties necessary to support it.
- Participate in person-centered care initiatives undertaken by HMG.
- Enrich patient experience with compassion, respect and dignity.
- Perform all other task/duties assigned within the scope of his/her knowledge skill and abilities.
Education/ Professional Qualification
- Educational : Diploma or equivalent qualification.
- Professional : Related Field
Experience
- At least two (2) years of experience as Medical Secretary / Assistant. Preferably having hospital experience.
Professional Licensing / Certification / Training
- Certification : Relevant Certificate
- Licensing : N/A
Skills
data gathering & assessment data management & record keeping process management