Medical Front Office - Patient Service Specialist

Select Medical; Medina; On-site; Full time

Job summary

An established industry player is seeking a dedicated Medical Front Office - Patient Service Specialist to join their team. In this vital role, you will be the first point of contact for patients, ensuring they feel welcomed and informed throughout their visit. Your responsibilities will include greeting patients, managing appointments, and liaising with insurance companies. This position offers an opportunity to make a significant impact on patient care and experience. If you have a passion for helping others and a knack for organization, this is the perfect opportunity for you to thrive in a supportive and dynamic healthcare environment.

Qualifications

• 1 year of front desk experience required.
• Healthcare experience is preferred.

Responsibilities

• Greet and register patients, providing essential information.
• Schedule appointments and manage communications with various parties.

Skills

Patient Communication

Scheduling Appointments

Insurance Authorization

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Medina, OH

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary between 7:30am-6pm), 2 evenings until 6pm per week

Compensation: Starting at $15/hr pending experience

When patients enter our outpatient physical therapy center in Medina, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience

Preferred:

• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.