Mechanical technician (Generator/Engines)

PPL Dynamics; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading service solutions company in Jeddah is seeking an experienced Field Service Technician to engage with customers and perform maintenance on generators and diesel engines. The ideal candidate has over 5 years of hands-on experience and a diploma in Mechanical Engineering. Responsibilities include customer engagement, performing preventative maintenance, and ensuring all documentation is completed accurately.

Qualifications

• 5+ years of relevant hands-on experience in generator and diesel engine maintenance.
• Must be familiar with Cummins, Perkins, and other similar brands.

Responsibilities

• Engage customers in a courteous and professional manner.
• Perform preventative maintenance activities on engines and related components.
• Complete required documentation such as service worksheets and quality documents.

Skills

Customer engagement

Preventative maintenance

Issue escalation

Documentation

Mechanical Engineering knowledge

Familiarity with Cummins and Perkins

Education

Diploma / ITI in Mechanical Engineering

Job description

Key Responsibilities

• Engages customers in a courteous and professional manner.
• Anticipates and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identifies additional service opportunities with customer.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Qualifications

• Diploma / ITI in Mechanical Engineering or equivalent trade certification
• 5+ years of relevant hands-on experience in generator and diesel engine maintenance
• Familiar with Cummins, perkins etc. brands