Marketing Manager, Ultra Fast Grocery

Amazon; Riyadh Region; On-site; SAR 120,000 - 180,000; Full time

Job summary

Amazon seeks a Marketing Manager for its Fresh team to lead marketing strategies and enhance customer engagement in the UAE and KSA. The role entails executing marketing plans, managing customer acquisition, and analyzing performance metrics to drive growth. Ideal candidates will have robust marketing experience with a data-driven approach.

Qualifications

• 4+ years of professional marketing experience.
• Experience using data and metrics to drive improvements.
• Skilled in building and executing marketing campaigns.

Responsibilities

• Develop and implement marketing strategies for the Fresh business.
• Drive customer acquisition and manage retention programs.
• Analyze campaign performance and track key business metrics.

Skills

Data Analysis

Campaign Management

Customer Acquisition

Cross-functional Leadership

Tools

Excel

Tableau

CRM Systems

Job description

Job ID: 2985501 | Afaq Q Tech General Trading

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about helping shape the future of online shopping, and make it increasingly easier and better for customers to shop online.

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform.

Amazon Fresh team is looking for an execution-driven manager to lead marketing and merchandising for the UFG product. As Marketing Manager, you will own end-to-end marketing and prime customer engagement for the program. The scope of the role is drive growth of service in UAE and KSA, scale prime customer penetration and influence retention/frequency of shopping. The role owns the content experience of the respective category across all customer touch-points both on-site and off-site. This role is accountable for category content ideation, customer acquisition and retention planning/cost and development, and includes a high degree of complexity, detail and responsibility.

Key to success will be the ability to utilize customer insight and data to develop relevant editorial content, marketing programs, design customer cohort tests and quickly double down on programs that show success. This individual must excel in managing and navigating cross-functional efforts and partnering with product team, customer experience, analytics teams, centralized marketing and traffic teams.

Key job responsibilities
1. Strategy & Planning
• Develop marketing strategy for Fresh business
• Create annual/quarterly marketing plans
• Set KPIs and growth targets
• Budget planning and allocation
• Performance tracking and optimization

2. Customer Growth & Acquisition
• Drive customer acquisition strategy
• Understand customer behavior and cohorts
• Design and execute promotional campaigns
• Manage customer retention programs
• Analyze and improve customer lifetime value

3. Analytics & Reporting
• Monitor key business metrics
• Analyze campaign performance
• Track ROI on marketing spend
• Create executive-level reporting
• Identify growth opportunities through data

4. Campaign Management
• Multi-channel campaign execution
• Seasonal events
• Creative direction and oversight
• Campaign calendar management

5. Product Marketing and Branding
• New product launch strategies
• Category expansion plans
• Seasonal promotional planning
• Fresh-specific value proposition

6. Cross-functional Leadership
• Collaborate with Retail/Operations/Tech/Finance/PR teams
• Exposure with senior leadership

BASIC QUALIFICATIONS

- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

PREFERRED QUALIFICATIONS

- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.