Manager - Information technology, Amaala Yacht Club

AMAALA Yacht Club; Al Wajh; On-site; SAR 374,000 - 488,000; Full time

Job summary

A premier yacht club on the Red Sea is seeking a Manager - Information Technology to oversee all tech operations, ensuring seamless services and cybersecurity. The ideal candidate will have 5-10 years of IT management experience in luxury hospitality, focusing on enhancing guest experiences and optimizing operational efficiency. This role emphasizes high standards and innovation within a prestigious environment.

Qualifications

• 5-10 years of IT management experience in luxury hospitality.
• Strong knowledge of data protection laws and IT compliance.
• Ability to enhance operational efficiency through technology.

Responsibilities

• Develop and implement comprehensive IT strategy.
• Ensure IT infrastructure and cybersecurity compliance.
• Provide 24/7 IT support for staff and members.

Skills

Networking

Cybersecurity

Cloud Computing

Problem-solving

Education

Bachelor’s degree in Information Technology or Computer Science

Master’s degree

Tools

BMS

CRM

POS systems

Job description

Join us as we shape a world-class yachting destination on the Red Sea.

At Amaala Yacht Club, our vision is bold: to be recognized as the unrivaled yacht club on the Red Sea coast — a destination that not only celebrates the spirit of yachting and water-based pursuits but also fosters a shared commitment to ocean health and exceptional experiences.

Set against the serene beauty of Triple Bay Marina, Amaala Yacht Club offers a modern take on luxury yachting along Saudi Arabia’s unspoiled northwest coast. This premier destination isn't just a marina—it's a lifestyle.

Home to a state-of-the-art marina—including space for superyachts up to 130 meters—and a dynamic Marina Village, it’s a seamless blend of luxury, leisure, and vibrant coastal culture. Here, every detail is designed to elevate your experience, both on land and at sea.

Developed by Red Sea Global (RSG) in alignment with Vision 2030, AMAALA places Saudi Arabia at the heart of the global yachting scene. And with the honor of hosting the Grand Finale of The Ocean Race in 2027, the world will soon set its sights on this extraordinary destination.

If you’re someone who brings heart, high standards, and a love for the sea, we’d love to hear from you.

Be part of something unique. Help us define the future of yachting in one of the most breathtaking locations on Earth.

Job Purpose

• The Manager - Information technology is responsible for overseeing all technology operations within a luxury hospitality and yacht club environment, ensuring seamless IT infrastructure, cybersecurity, and digital guest experiences.
• This role supports critical business functions, including building management systems (BMS), membership databases, POS systems, networking, and digital security.
• The Supervisor - Information technology works closely with multiple departments to enhance operational efficiency, data security, and the overall member and guest experience.

Job Responsibilities

IT Strategy & Infrastructure Management

• Develop and implement a comprehensive IT strategy that aligns with the club’s operational and service goals.
• Oversee and maintain IT infrastructure, including servers, networks, Wi-Fi, cloud services, and data storage solutions.
• Ensure seamless connectivity across all club facilities, including marina, dining, and recreational areas.

Hospitality & Membership Systems Management

• Manage and optimize hospitality software, including Building Management Systems (BMS), Club Management Systems (CMS), Point of Sale (POS) systems, and customer relationship management (CRM) platforms.
• Ensure smooth integration of technology with guest services, reservations, billing, and loyalty programs.
• Work with vendors to customize and enhance software for club-specific needs.

Cybersecurity & Data Protection

• Develop and implement cybersecurity measures to protect sensitive guest, member, and financial data.
• Conduct regular IT security audits, risk assessments, and compliance checks.
• Ensure compliance with data privacy regulations (e.g., GDPR, CCPA, PCI-DSS) relevant to hospitality and membership organizations.
• Train staff on cybersecurity best practices, data protection, and phishing awareness.

IT Support & User Experience

• Provide 24/7 IT support for staff, management, and club members when required.
• Maintain high standards of Wi-Fi and digital services, ensuring seamless connectivity for members, guests, and staff.
• Troubleshoot technical issues across all departments, including F&B, marina services, accommodations, and events.
• Implement automation and AI-driven solutions to enhance the digital guest experience.

Technology & Digital Innovation

• Research and implement emerging technologies that enhance club operations and guest/member engagement.
• Oversee digital transformation projects, including mobile apps, online reservations, smart room controls, and AI driven customer service.
• Evaluate and deploy IoT (Internet of Things) solutions for security, maintenance, and energy efficiency.

Vendor & Budget Management

• Negotiate contracts with IT vendors, software providers, and cloud service providers.
• Manage IT budgets, ensuring cost-effective investments in hardware, software, and IT services.
• Develop and maintain relationships with third-party IT service providers and consultants.

Audio-Visual (AV) & Event Technology

• Oversee AV technology for meetings, events, and entertainment spaces, ensuring a premium experience for members and guests.
• Maintain and support digital signage, conference room technology, and multimedia solutions.
• Provide technical support for club-hosted events, ensuring seamless presentations and live streaming capabilities.

Compliance & Disaster Recovery

• Develop and implement IT disaster recovery plans to minimize downtime during system failures or cyber incidents.
• Ensure compliance with local, national, and international IT regulations applicable to hospitality and membership clubs.
• Regularly test backup systems, ensuring quick recovery of critical data.

Safety, Quality & Environment

• Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.

Continuous Improvement

• Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Job Requirements

Qualification and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).
• Minimum 5-10 years of IT management experience, preferably in luxury hospitality, yacht clubs, private clubs, or high-end resorts.
• Expertise in networking, cloud computing, BMS, CRM, and POS systems.
• Strong knowledge of cybersecurity, data protection laws, and IT compliance.
• Experience managing IT teams, vendors, and large-scale technology projects.
• Certifications such as CISSP, ITIL, PMP, or Microsoft Certified Solutions Expert (MCSE) are a plus.

Skills

Preferred Skills & Attributes

• Familiarity with luxury hospitality technology and the expectations of high-net-worth members and guests.
• Experience with smart home and IoT technology for guest services and club operations.
• Strong problem-solving and decision-making skills in a fast-paced, service-driven environment.
• Ability to train non-technical staff on IT best practices and cybersecurity.

Work Environment & Expectations

• Availability to work flexible hours, including weekends, holidays, and emergency response situations.
• Hands-on approach, actively engaging with staff and vendors to ensure optimal IT performance.
• Commitment to maintaining the prestige and high standards of a luxury yacht club

Job Context

• The Amaala Yacht Club aims to be recognized as the unrivalled yacht club on the Red Sea coast attracting, encouraging and involving members and visitors to Amaala in the enjoyment of
• yachting and other water-based pursuits and a shared commitment to ocean health.

For more information about Red Sea Global, visit:

• Website: https://www.redseaglobal.com/en
• YouTube: https://www.youtube.com/watch?v=6ySGZwubomw
• X (formerly Twitter): https://x.com/RedSeaGlobal