Manager - Business Development

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. .

Currently House of Shipping is recruiting for BDM for a Leading global freight forwarding company in both Jeddah/Riyadh location. IIn Riyadh the job will be Remote.

Job title: Business Development Manager

Grade:

Department: Business Development

Direct reports:

Job Purpose:

The Business Development Manager (BDM) is responsible for promoting and selling its services within their respective market, focusing on new business opportunities with both small / medium sized enterprises (SME) and large-sized customers. The role is self-driven and profit-oriented, with the aim of consistently generating new revenue and gross profit to meet monthly and annual targets. Additionally, the BDM will play a key role in supporting trade lane development and coordinating with other its branches for joint sales efforts. The BDM will also work to raise awareness of its services as a reputable and reliable service provider in the marketplace.

Key Responsibilities:

• Sales and Business Development:
• Actively promote and sell itss services to new customers, targeting SME and large businesses across the region of operation.
• Continuously secure new business opportunities to meet and exceed monthly/annual revenue and gross profit targets.
• Generate leads, pursue potential clients, and register opportunities in the CRM system.
• Ensure customer data and sales visits are accurately recorded in the ERP-based CRM.
• Relationship Management:
• Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
• Provide timely and professional follow-up to customer communications, enhancing value-added services.
• Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits.
  
  

Trade Lane Development:

• Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes.
• Work with internal trade lane teams to promote its offerings in specific lanes to both new and existing customers.
• Develop and execute strategies to grow market share and profitability in key trade lanes.
• Market Representation & Promotion:
• Represent it in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
• Raise awareness of its services as a reputable and reliable provider, establishing a strong presence in the market.
• Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.
  
  

Collaboration and coordination with WeFreight Branches:

• Collaborate with other branches to align on trade lane strategies and support global opportunities.
• Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
• Actively share and identify business opportunities across the network, enhancing the overall company performance.
  
  

Strategic Planning & Market Analysis:

• Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
• Participate in weekly/monthly sales meetings, sharing insights on market trends and customer needs.
• Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth.
• Operational Collaboration:
• Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs.
• Support the operations team in delivering quality service to meet customer expectations and business objectives.
• Financial and Administrative Support:
• Collaborate with the receivables team to follow up on outstanding customer payments.
• Provide feedback from customers to management regarding its products and services, ensuring continuous improvement.
  
  

Key Performance Indicators (KPIs):

• Achievement of monthly/annual sales and gross profit targets.
• Number of new customers acquired, and new revenue streams developed.
• Growth and development of key trade lanes.
• Level of customer satisfaction and retention.
• Coordination and success in joint sales efforts with other WeFreight branches.
• Timeliness and accuracy in CRM data input and reporting.
• Conversion rate of sales visits to revenue-generating business.
  
  

Key interactions (Internal | External)

External: Customers | Trade summits |

Internal: | Sales & BD | Finance | HR | Operations | Management | Other Branch offices

Education requirements

• Bachelor's degree in business, Sales, Marketing, or a related field.
  
  

Language requirements

• English Fluent (required)
  
  

Competencies And Skills

• Minimum 3-5 years of experience in sales or business development, preferably in the freight forwarding or logistics industry.
• Proven track record of achieving sales targets and generating revenue.
• Strong understanding of the market and its business dynamics.
• Experience in trade lane development and working within a global network.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently with a self-motivated and disciplined approach.
• Proficiency in using CRM and ERP systems for tracking sales and customer information.
• Strong strategic thinking and market analysis skills.
• Experience in coordinating across branches or regions to drive business growth.
  
  

Core Competencies:

• Customer-focused and results-driven.
• Commercially minded with a strong drive for profit generation.
• Strong ability to promote and sell products and services effectively.
• Ability to build and maintain relationships with key stakeholders.
• Collaborative team player with cross-departmental and cross-regional coordination skills.