Manager Adventure

Red Sea Global; Al Wajh; On-site; USD 40,000 - 60,000; Full time

Job summary

Red Sea Global is seeking an Adventure Manager to oversee and enhance the adventure offerings at their stunning Red Sea locations. The role involves managing a diverse team, ensuring high-quality guest experiences, and driving continuous improvement in adventure sports operations. The ideal candidate must exhibit excellent leadership and risk management skills, with a proven background in the tourism industry.

Qualifications

• Minimum 3 years' experience in the tourism industry.
• Fluent in written and spoken English; Arabic is a bonus.
• Experience in high-end hotel/resort environments.

Responsibilities

• Support development of adventure sports destinations.
• Manage compliance of staff and activities with SOPs.
• Promote all adventure activities within the project.

Skills

Leadership

Risk Management

Customer Care

Collaboration

Communication

Education

Wilderness First Aid Certification

Job description

From Land to Sea – Active Experiences in Nature’s Purest Form

Red Sea Sports & Entertainment (RSSE) is a subsidiary of Red Sea Global (RSG) and focuses on delivering land and marine experiences at The Red Sea destination. RSSE is responsible for managing and operating various sports and recreational activities at The Red Sea, including water sports (Galaxea), adventure sports (Akun), and general recreation (WAMA).

RSSE plays a central role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, aiming to create more inclusive and accessible sports and recreation experiences.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Red Sea Sports & Entertainment – Where Nature Meets Elevated Adventure!

Job Purpose:

The Adventure Manager is a position working throughout the Red Sea destinations whose primary goal is to support the senior adventure management to operate the adventure assets within our portfolio, whilst growing a diverse inland adventure program for all visiting guests to The Red Sea and Amaala destinations. He/She is responsible for supporting the adventure program operational roll-out and the delivery of key training throughout the business. The role requires collaboration with key stakeholders, ensuring all sides of the local community and business are informed and working together.

Job Responsibilities:

• Supporting the development and growth of unique adventure sports destinations throughout our
• destinations.
• Supporting the training, operations and delivery of all inland adventure and action sports activities.
• Managing the compliance of all guides, staff and activities with the venue-specific standard operating procedures, supporting with the development of SOPs and ongoing evaluation.
• Supporting a team of guides, instructors, and junior instructors to deliver high quality guest experiences throughout the destination, crafting a unique Red Sea service style in line with the wider program.
• Managing relevant teams to ensure all inland destinations and equipment are kept clean and properly always maintained, this includes the venue and all related assets.
• Engage in active promotion and advocation of all adventure activities delivered within the wider context of the project, including those not under their direct area of responsibility i.e., diving.
• Participating in regular review sessions with senior adventure staff to provide updates on all aspects of the adventure operations.
• Be able to understand and enforce the application of a range of international adventure rules and
• regulations as and when required, connecting with local and international sports eco-systems. And sporting bodies.

Policies, Systems, Processes, Procedures, Standards and Reports

• Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
• Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.

Safety, Quality & Environment

• Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.

Continuous Improvement

• Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Job Requirements:

Qualifications & Experience:

• Wilderness First Aid Certification or First aid Certificate issued by an internationally recognised training provider, covering elements including but not limited to basic CPR and how to deal with hyper / hypothermia, with a validity period of no less than 6 months at the time of starting employment.
• A minimum of 3 years' work experience within the tourism industry, experience in Saudi Arabia is advantageous.

Skills:

• Proven experience and record of accomplishment for delivering a range of adventure sports activities in a high-end hotel / resort environment.
• Proven ability to manage and lead a multi-cultural team in a collaborative environment.
• Clear capacity to recognise potential hazards within the day-to-day operations of adventure sports activities, taking the initiative and setting in place actions to minimize those risks.
• Exhibit leadership qualities, mentor and develop other team members both in professional as well as inter-personal capacities.
• Be a part of driving the creative transformation of the program assets to maximize value and support the leadership team in the conceptualization and execution of additional adventure projects which may come online as part of the project.
• An unyielding commitment to excellence.
• An entrepreneurial and self-motivated orientation.
• The candidate must be fluent in both written and spoken English, with the ability to communicate in a second language such as Arabic a distinct bonus.
• The ideal candidate will be a positive and proactive individual with an outgoing, charismatic, and approachable character and with a high aptitude for customer care and good leadership skills.

In addition, the candidate should:

• Understand Hotel / Resort Operations
• Be a team player
• Have experience with business planning
• Be able to supervise other people
• Understanding different cultures - Be an effective communicator - Be adaptable - Be always customer focused
• Drive results forward and manage growth