Maintenance Technician

KONE France; Jeddah; On-site; SAR 45,000 - 60,000; Full time

Job summary

KONE France is seeking a dedicated Maintenance Technician to ensure quality service and safety in Jeddah. The ideal candidate will have a service mindset and significant experience in preventive maintenance with elevator systems, fulfilling customer needs efficiently and responsibly.

Qualifications

• 5 years of solid preventive maintenance experience with a reputed elevator company.

Responsibilities

• Responsible for customer satisfaction through quality of service and on-site communication.
• Perform regular maintenance checks and tasks, including call-outs.

Skills

Good verbal and written English communication skills

Service mindset

Education

ITI/Vocational Certificate or Diploma in Electrical/Electronics/Automation

Job description

Maintenance Technician page is loaded

Maintenance Technician

Locations: Jeddah

Time type: Full-time

Posted on: 8 days ago

Job requisition id: R0648973

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.

It's time to make a move. Join our flow.

We are looking for a Maintenance Technician with a service mindset to provide professional service to our customers in Jeddah, Saudi Arabia.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication with the customer and the users of the equipment. As a maintenance technician, you will perform regular maintenance checks and tasks, as well as attend call-outs.

Customer Relationship Management:

• Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc.)
• Responsible for accurate and real-time reporting of work performed (at the equipment level)
• Accountable for equipment safety and performance
• Accountable for identifying site risks and communicating them to the supervisor
• Responsible for immediate on-site action in case of high-risk identification and following escalation procedures
• Responsible for identifying unplanned service repairs based on equipment needs

Service operations:

• Accountable for end-user and site safety
• Responsible for safe working practices and executing operations according to maintenance and safety instructions
• Responsible for executing service visits (planned maintenance, callouts, and repairs) respecting schedule, quality standards, and processes
• Responsible for raising sales to the supervisor
• Responsible for maintaining the safety and condition of service tooling, van, and instruments

Qualifications:

• ITI/Vocational Certificate or Diploma in Electrical/Electronics/Automation or equivalent
• Good verbal and written English communication skills
• 5 years of solid preventive maintenance experience with a reputed elevator company

At KONE, we aim to create an innovative and collaborative work culture, valuing each individual's contribution. Our commitment is rooted in sustainable and ethical business practices, fostering a culture of trust, respect, teamwork, and individual recognition. Joining KONE means joining a company where life quality matters, offering rich career paths and opportunities to achieve your professional and personal goals.