Loyalty & Partnership Manager

Jeddah , Saudi Arabia Posted 3 days ago Expires in a month

Panda Retail Company is seeking a dynamic and experienced Loyalty Partnership Manager to drive the growth of its loyalty program through strategic partnerships. The ideal candidate will have 6-8 years of experience with a proven track record of closing partnership deals successfully. This role requires a resourceful individual with strong networking, negotiation, and leadership skills to manage relationships with external partners and internal teams across marketing, commercial, legal, finance, and operations.

Key Responsibilities:

• Partnership Development:
• Identify and establish partnerships with leading loyalty programs and cross-industry companies within the Kingdom to enhance the value proposition for Panda's customers.
• Negotiate deals that deliver maximum benefits for the loyalty program while ensuring profitability and sustainability.
• Business Development & Strategic Planning:
• Develop and execute a robust strategy to build profitable partnerships aligned with Panda's loyalty program goals.
• Continuously seek new opportunities to expand benefit avenues for customers across different touch points in their lives.
• Proposal Crafting & Presentation:
• Design compelling partnership proposals tailored to meet both partner and Panda's objectives.
• Showcase marketing expertise by effectively positioning the loyalty brand to partners, building a strong program image.
• Stakeholder Management:
• Serve as a liaison between external partners and internal teams (marketing, commercial, legal, financial, operations) to ensure seamless implementation of partnerships.
• Build and maintain strong relationships with all stakeholders to foster collaboration and support for loyalty initiatives.
• Program Branding & Marketing:
• Work closely with the marketing team to elevate the loyalty program’s brand identity and visibility in the market.
• Ensure Panda's loyalty program becomes a trusted and recognizable brand among customers and partners.
• Manage and guide cross-functional teams in partnership-related projects, ensuring objectives are met within timelines.
• Display strong leadership skills in stakeholder negotiations and collaborative decision-making.
• Evaluate partnership deals for financial viability and long-term sustainability.
• Work with financial teams to assess and optimize partnership profitability.

Skills

Qualifications and Requirements:

• Bachelor’s degree in business administration, Marketing, or a related field.
• 6-8 years of relevant experience, preferably in loyalty partnerships or business development.
• Proven track record in successfully negotiating and closing partnership deals.
• Exceptional communication, presentation, and negotiation skills.
• Strong resourcefulness and networking abilities.
• Demonstrated leadership capabilities with experience managing stakeholders.
• Solid commercial and financial knowledge related to loyalty programs.
• Proficiency in Arabic (mandatory) and English.

Soft Skills:

• Team player with a collaborative mindset.
• Excellent interpersonal skills with the ability to influence and inspire stakeholders.
• Strong organizational and multitasking skills.
• Resourceful, innovative, and solution oriented.
• Strong networking capabilities to establish and nurture long-term relationships.
• A strategic thinker with a customer-focused approach.