Loss prevention Agent

Accor; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

Accor is seeking a vigilant Loss Prevention Agent in Riyadh, ensuring the safety of guests and staff while protecting assets. This role involves monitoring activities, conducting investigations, and implementing loss prevention strategies. Ideal candidates have a relevant educational background, experience in retail security, and a commitment to maintaining a secure environment.

Qualifications

• Minimum 2 years experience in loss prevention or retail security.
• Proficiency in report writing and documenting incidents.
• Ability to work various shifts including nights and weekends.

Responsibilities

• Monitor store activities to prevent theft through CCTV and patrols.
• Conduct investigations and prepare incident reports.
• Train staff on loss prevention techniques.

Skills

Surveillance techniques

Observation skills

Communication

Interpersonal skills

Education

High school diploma

Security certification preferred

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking a professional and vigilant Loss Prevention Agent to join our team in Riyadh, Saudi Arabia. As a key member of our security team, you will play a crucial role in protecting our assets, preventing theft, and maintaining a safe environment for our customers and employees.

• Monitor store activities through CCTV systems and physical patrols to detect and prevent theft, fraud, and other security breaches
• Conduct investigations into suspected shoplifting incidents and internal theft
• Implement and maintain loss prevention strategies and procedures
• Collaborate with store management to reduce inventory shrinkage and minimize losses
• Apprehend and process shoplifters in accordance with company policies and local laws
• Prepare detailed incident reports and maintain accurate documentation
• Train and educate store staff on loss prevention techniques and security protocols
• Assist in conducting regular inventory audits and identifying discrepancies
• Ensure compliance with Saudi Arabian laws and regulations related to retail security
• Respond to emergency situations and provide first responder assistance when necessary

Qualifications

• High school diploma or equivalent; security certification preferred
• Minimum of 2 years of experience in loss prevention, retail security, or related field
• Proficiency in surveillance techniques and operation of security systems
• Strong knowledge of loss prevention strategies and retail security best practices
• Excellent observation skills and attention to detail
• Ability to remain calm and professional in high-pressure situations
• Strong communication and interpersonal skills
• Proficiency in report writing and documentation
• Familiarity with inventory management systems and procedures
• Knowledge of Saudi Arabian laws and regulations related to retail security
• Physical ability to stand for extended periods and respond quickly to emergencies
• Flexibility to work various shifts, including nights, weekends, and holidays
• Fluency in Arabic and English (both written and spoken) is highly desirable

Additional Information

Your Team and Working Environment:

Join our dedicated and vigilant team as a Loss Prevention Supervisor, where leadership, attention to detail, and safeguarding company assets are at the core of everything we do. In this dynamic and responsibility-driven role, you’ll lead a professional team focused on preventing loss, ensuring safety, and maintaining a secure environment. Surrounded by committed colleagues who value teamwork and integrity, you’ll play a key role in protecting our people and property—one proactive measure at a time.

Our Commitment to Diversity & Inclusion:

We are committed to fostering an inclusive and diverse workplace where everyone feels respected, supported, and empowered to grow. Regardless of background or experience, we celebrate individuality and provide equal opportunities for all team members to thrive and succeed.