Logistics Supervisor, AMZL

Afaq - Warehouse Branch (Amazon); Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company is seeking an Operations Supervisor for their logistics team in Riyadh. The successful candidate will oversee daily operational duties, manage staff performance, and ensure the safety and efficiency of the logistics process. Applicants should have experience in team management and a background in logistics or data analysis.

Qualifications

• Experience managing teams required.
• Experience with planning and performance metrics.
• Preferred: Experience in logistics.
• Preferred: Experience with data analysis.

Responsibilities

• Support daily management of operations and supervise staff.
• Prioritize safety at delivery station and ensure KPIs are met.
• Interview candidates and train new associates.
• Monitor workflows and departmental productivity.

Skills

Team Management

Planning

Process Improvement

Data Analysis

Job description

DESCRIPTION

Your responsibilities:
First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you’ll step in on their behalf where necessary.
You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
You will be expected to interview candidates for associate roles.
You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you’ll follow-up on and resolve any process-related issues as and when required.
You are expected to be flexible to work in different shifts and to do overtime when needed.
Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.

BASIC QUALIFICATIONS
– Experience managing teams
– Experience with planning, performance metrics, and process improvement

PREFERRED QUALIFICATIONS
– Experience in logistics
– Experience with data analysis

BASIC QUALIFICATIONS

– Experience managing teams
– Experience with planning, performance metrics, and process improvement

PREFERRED QUALIFICATIONS

– Experience in logistics
– Experience with data analysis

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Tagged as: Fulfilment & Operations Management