Logistics Supervisor, AMZL

Afaq - Warehouse Branch; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Supervisor to enhance logistics and operational performance. In this pivotal role, you will manage daily operations, supervise a dedicated team, and ensure the highest safety standards at the delivery station. Your leadership will drive continuous improvement in performance metrics and logistics processes, while also mentoring new associates. If you're passionate about optimizing operations and leading teams to success, this is the perfect opportunity for you to make a significant impact in a fast-paced environment.

Qualifications

• Experience managing teams and improving processes is essential.
• Strong background in logistics and data analysis preferred.

Responsibilities

• Support daily management and operational duties of the delivery station.
• Supervise logistics staff to meet and exceed operational KPIs.
• Monitor performance and coach team members for improvement.

Skills

Team Management

Process Improvement

Data Analysis

Logistics Experience

Performance Metrics

Job description

Your responsibilities:

1. First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you’ll step in on their behalf where necessary.
2. You will be expected to prioritize and continually improve the safety at the delivery station.
3. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
4. You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
5. You will be expected to interview candidates for associate roles.
6. You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you’ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed.
7. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
8. In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks.
9. Further to this, you’ll follow-up on and resolve any process-related issues as and when required.
10. You are expected to be flexible to work in different shifts and to do overtime when needed.
11. Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.

BASIC QUALIFICATIONS
- Experience managing teams
- Experience with planning, performance metrics, and process improvement
PREFERRED QUALIFICATIONS
- Experience in logistics
- Experience with data analysis
- Experience managing teams
- Experience with planning, performance metrics, and process improvement
- Experience in logistics
- Experience with data analysis

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