Logistics Optimization Senior Manager

Delivery Hero SE; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

An innovative company is seeking a seasoned logistics manager to spearhead the development of a new on-demand delivery service. This role involves enhancing delivery efficiency, managing logistics performance, and leading project teams to ensure successful implementation of new operational models. With a focus on reducing delivery times and improving customer satisfaction, you will play a crucial role in shaping the future of logistics in the region. If you have a passion for logistics and a drive for excellence, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 7+ years of experience in logistics or a related field.
• Strong background in project management and stakeholder communication.

Responsibilities

• Build a new logistics on-demand delivery service and manage delivery times.
• Lead project management teams and ensure quality standards are met.

Skills

Logistics Management

Project Management

Stakeholder Communication

Performance Metrics Analysis

Change Management

Education

Bachelor’s degree in Industrial Engineering

Master’s degree in a relevant field

Job description

Company Description

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Building a new logistics on-demand delivery service
• Managing reduction of delivery time.
• Managing delivery experience NPS score improvements.
• Enhancing orders stacking process.
• Managing reduction of all Hungerstation failures logistical, Vendor operation, and customers.
• Working with Delivery hero central team to enhance logistics service in KSA.
• Managing reduction of wastage per order.
• Managing changing logistics operation model from On-demand to shift model.
• Managing enhancements of orders dispatching algorithm.
• Building better control metrics of riders’ performance.
• Managing logistics performance during Holidays, National days, and monitoring performance during the weekend
• Ensure stakeholder readiness by providing training, workshops, customer and supplier communications, and any support needed for all changes within their respective field.
• Ensure that the Divisions involved in the change initiative are prepared for all changes required to ensure sustained morale levels and minimal impact on the culture.
• Review all change issues and provide recommendations on proper initiatives in order to ensure creating a vibrant work environment
• Lead and guide project management teams in planning and organizing divisional and organizational projects for their respective Division.
• Direct and control projects to ensure that project cycles are completed, and parameters (cost budget, timelines, scope, and quality) are met, monitored, and in line with the required quality and standards.
• Lead initiatives and growth projects aligning corporate departments for seamless execution

Qualifications

• 7+ years in Logistics or relevant experience.
• Bachelor’s degree in industrial engineering, Supply Chain, or Operations Management.
• Master’s degree in a relevant field is preferred.