Logistic Specialist

Job Description
‘Support’ Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.

Impact
• Obtains and provides information which requires little explanation or interpretation, typically within the department.
• Conveys information to parties within the department at an operational level requiring some explanation or interpretation to reach agreement.

Communication
• Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.
• Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.

Innovation
• Problems are typically of a routine nature but may at times require interpretation or deviation from standard procedure.
• Tasks are straightforward, simple, and typically impact own or one other department or specialty.

Requirements:

• Maintain planning file tools on daily basis.
• Monitor stock level.
• Ability to identify problems and potentially update existing methods, techniques and/or processes in job area by following standard procedures and guidelines.
• Work closely with Invoicing, finance, and sales departments to ensure accurate distribution of information and to close out any discrepancies that may appear.
• Address barriers that decrease operational efficiency in the procurement department.
• Monitor stock movement based on sales forecast and arrange for the transfer of products to other locations to ensure constant availability of stock (3PL).
• Coordinate for the clearance process and ensure delivering the right documents on time (Internally and Externally).
• Maintain proper and up to date filing of all correspondence and documents related to agent’s transactions and stock levels.
• Prepare, track, record, and distribute all clearance paperwork.
• Team oriented, working as a member of the team assisting and supporting warehouse and distribution activities, colleagues and other divisions.
• Attend, participate and contribute at team meetings.
• Establish and sustain effective relations with partners and key customers.
• Drive customer/partner satisfaction achieving timely delivery plans and meet their expectations.
• Continuously communicate solutions to enhance the business relationship with customers’ needs.
• Manage all material stock management activities related to all division business.
• Monitor and control all warehouse activities to maximize performance, productivity, and adherence to company standards.
• Confer with division heads to ensure coordination of warehouse activities with activities of other functions such as sales, records control, and purchasing.
• Ensure compliance with all federal governmental, institutional, and partner regulatory requirements.
• Implement service quality management strategy and plans to support, contribute to, and integrate within the division’s annual business plan and long-term vision.
• Plan and manage departmental activities in accordance with agreed budgets and timescales.
• Contribute and participate in business area development in line with the company vision.
• Pharmaceutical degree with a minimum of 2 years work experience.
• Experience in a warehouse management role and must be MOH certified.
• Awareness of governmental regulations and needed certification.
• SFDA regulations awareness.