Lobby Attendant

Info Resume Edge; Medina; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading management company in Saudi Arabia is seeking a results-driven Location Manager to oversee daily operations at their branch. The role involves staff management, budget control, and ensuring customer satisfaction, offering the chance to lead a dynamic team in achieving operational excellence.

Qualifications

• 35 years of proven experience in a managerial or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Proficient in data analysis and reporting.

Responsibilities

• Oversee operations and manage staff to ensure efficiency.
• Ensure excellent customer service and satisfaction.
• Monitor KPIs and implement operational improvements.

Skills

Leadership

Communication

Interpersonal Skills

Problem-solving

Organizational

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

ERP / CRM or POS systems

Job description

We are seeking a results-driven and experienced Location Manager to oversee daily operations at our [branch / store / facility]. The Location Manager will be responsible for managing staff, optimizing processes, ensuring excellent customer service, and achieving business goals at the assigned location.

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Key Responsibilities :

• Oversee all operations and activities at the location, ensuring efficiency and compliance with company standards.
• Supervise and lead team members, including recruitment, scheduling, training, and performance management.
• Manage location-specific budgets, expenses, and inventory to ensure cost-effectiveness.
• Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.
• Monitor KPIs and implement strategies to improve operational performance.
• Enforce safety, quality, and regulatory compliance across all operations.
• Coordinate with headquarters or regional management to align local goals with broader company objectives.
• Maintain facility cleanliness, security, and functionality.
• Prepare and submit reports on sales, staffing, and operational metrics.
• Represent the company in the local community and with business partners, suppliers, or customers.

Requirements :

• Bachelor's degree in Business Administration, Management, Logistics, or a related field (or equivalent experience).
• 35 years of proven experience in a managerial or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Solid understanding of operations management, customer service, and staff supervision.
• Proficiency in Microsoft Office and experience with ERP / CRM or POS systems (depending on industry).
• Ability to analyze data, create reports, and make data-driven decisions.
• Exceptional organizational and problem-solving skills.
• Availability to work flexible hours, including weekends or holidays, if required.

Preferred Qualifications :

• Experience in [retail / logistics / transportation / hospitality] industry.
• Familiarity with budgeting, payroll, and supply chain operations.
• Knowledge of local labor laws and safety regulations.