Linen Room Supervisor

Rayhaan Hotels & Resorts; Makkah Al Mukarramah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain in Makkah is seeking a Linen Room Supervisor to oversee the housekeeping team's efficiency and maintain high standards of cleanliness. The candidate should possess a diploma in hospitality, experience in a supervisory role, and strong English communication skills. This role involves supervising the linen room operations and ensuring that all uniforms and linens are properly managed and maintained.

Qualifications

• Good command of written and spoken English communication skills.
• Strong interpersonal skills and ability to work under pressure.
• Previous minor supervisory experience within Housekeeping.

Responsibilities

• Supervise the team of Linen Room Attendants.
• Ensure cleanliness and proper operational standards of the linen room.
• Maintain uniform records and check for mending needs.

Skills

Customer service

Attention to detail

Teamwork

Problem-solving

Education

Diploma in hospitality or vocational training

Tools

Opera

Job description

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Linen Room Supervisor you are responsible to supervise the team of Linen Room Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness meet the requirements specified and your role will include key responsibilities such as-

• Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks
• Issue linen to Food & Beverage outlets as per requisitions
• Issue uniform to all employees and maintain uniform records
• Check all uniform for any loose buttons and hems and give to the tailor for mending
• Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms)
• Ensure that linen and uniforms are properly stored and recorded
• Report to Superiors in case any uniforms need to be discarded or replenished
• Ensure that the proper procedure is followed when linen or uniform needs to be discarded
• Ensure that all uniforms are ready for special events as well as for any seasonal events
  
  

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results