Level 2 Support Security Engineer

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in the oil and gas sector is seeking a Level 2 Support Security Engineer. This role involves troubleshooting and supporting various technologies related to networks, cybersecurity, and systems. Candidates should have hands-on experience with firewalls, SIEM solutions, and a strong background in IT support and security operations.

Qualifications

• Saudi national with 3–5 years of experience in IT support, network, or security operations.
• Solid understanding of system administration, security technologies, and networking protocols.
• Hands-on experience with various security tools and technologies.

Responsibilities

• Provide Level 2 support for operational issues across network, security, and system environments.
• Track and resolve application delivery issues, threat intelligence, and vulnerability management.
• Escalate complex issues and ensure compliance with incident handling procedures.

Skills

IT support

network operations

security operations

system administration

security technologies

networking protocols

incident handling

troubleshooting

Tools

Firewalls (Palo Alto, FortiGate)

ISE Server

NAC Solutions

SIEM solutions

endpoint security tools (Trend Micro, Seclore, Tenable)

Job description

We are looking for a Level 2 Support Security Engineer to assist with the operations of one of our primary customers. The candidate will be required to support and troubleshoot various technologies in networks, cybersecurity, and systems infrastructure.

Main Duties:

• Provide Level 2 support for operational issues across network, security, and system environments.
• Track and resolve infrastructure elements of application delivery, threat intelligence, SIEM, and vulnerability management.
• Escalate appropriate complex issues and work with the internal/external teams.
• Follow proper incident handling procedures and ensure compliance and documentation.

Skills & Qualifications:

• Must be a Saudi national.
• 3–5 years of IT support, network, or security operations experience.
• Solid understanding of system administration, security technologies, and networking protocols.
• Capability to support operations in dynamic and highly available environments.
• Hands-on experience with Firewalls (Palo Alto, FortiGate, etc.).
• Hands-on experience with ISE Server and NAC Solutions.
• Hands-on experience with SIEM solutions and endpoint security tools (Trend Micro, Seclore, Tenable, etc.).