Learning & Development Manager

COREcruitment; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel in Saudi Arabia is seeking a Learning & Development Manager. The role involves designing and overseeing training programs to enhance employee performance and guest satisfaction. Ideal candidates will have experience in a luxury hotel environment and good knowledge of employment law. The position offers a market-related salary package.

Qualifications

• Must be working in a luxury hotel or resort environment.
• Good knowledge of employment law and employee relations.
• Gulf experience is preferable.

Responsibilities

• Support and advise Managers on proper policies and procedures.
• Organise, deliver, and evaluate training programs as required.
• Manage employee relations issues in the hotel confidentially.

Skills

Training program design

Employee relations management

Knowledge of employment law

Education

Degree in a related field

Job description

Learning & Development Manager - Saudi Arabia

The L&D Manager will be responsible for designing, implementing, and overseeing training programs that improve employee performance and guest satisfaction. The L&D Manager will also play a key role in supporting employee growth, promoting a positive work environment, and ensuring compliance with hotel standards and regulations.

Responsibilities include, not limited to:

• Support and advise Managers on proper policies and procedures
• Support the hotel with departmental training requirements
• Organise, deliver, and evaluate training programmes as required
• Manage succession planning with senior managers during the bi-annual appraisal process
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist and resolve team member and management queries

Ideal candidate:

• Must be working in a luxury hotel or resort environment
• Good knowledge of employment law and employee relations
• Gulf experience is preferable too, as well as some form of degree or similar in a related field.

Salary package: Market related