Lead Solutions Consultant, ITOM - Saudi Arabia

OpenText; Riyadh; Hybrid; USD 90,000 - 130,000; Full time

Job summary

OpenText is seeking a Lead Solutions Consultant to drive digital transformation in IT Operations Management (ITOM) solutions. You will define and execute OpenText's ITOM strategy, collaborating with cross-functional teams and influencing customer management of observability, automation, and service management.

Qualifications

• 10+ years in technical or consultative selling with hands-on exposure to observability and ITOM solutions.
• Familiarity with OpenText ITOM products and frameworks.
• Exceptional communication and solution architecture skills.

Responsibilities

• Drive digital transformation through ITOM solutions.
• Lead sales processes for ITOM technologies and collaborate across teams.
• Influence stakeholders through expert-level technical engagement.

Skills

Technical selling

Consultative selling

Communication

Solution architecture

Executive influencing

Observability

AIOps

ITOM solutions

Education

Bachelor’s or higher in Computer or Software Engineering

Tools

Operations Bridge

NOM

SMAX

Universal CMDB

Job description

Lead Solutions Consultant, ITOM - Saudi Arabia

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

As the ITOM Lead Solution Consultant at OpenText, you ll be at the forefront of driving digital transformation through IT Operations Management (ITOM) solutions. You'll define, support, and lead the sales process for ITOM technologies, collaborate across teams, and influence key stakeholders through expert-level technical engagement. Your work will directly shape how customers across the region manage observability, automation, and service management in a dynamic and evolving IT landscape.

What the Role Offers

• A leadership opportunity to define and execute OpenText s ITOM strategy in your region.
• Direct collaboration with cross-functional teams including Product Development, Sales, Engineering, and Marketing.
• Responsibility for driving the full lifecycle of ITOM and AIOps projects using OpenText s value-driven methodology.
• Opportunities to influence roadmap development, create compelling demos, and be the technical authority in client engagements.
• A hybrid work culture that values autonomy, growth, and impact.

What You Need to Succeed

• 10+ years in technical or consultative selling, with hands-on exposure to observability, AIOps, and ITOM solutions.
• Familiarity with OpenText ITOM products such as Operations Bridge, NOM, SMAX, Universal CMDB, and others. Strong foundation in IT Operations concepts, ITIL, and IT4IT frameworks.
• Exceptional communication, solution architecture, and executive-level influencing abilities. Proven ability to design and deliver technical demos, respond to RFPs/RFIs, and conduct client workshops.
• A consultative approach, business acumen, and an agile, data-informed perspective on driving measurable customer value.
• Bachelor s or higher in Computer or Software Engineering preferred.

One Last Thing

This is more than just a presales role it's your chance to shape the future of IT operations in the region, work with top-tier clients and partners, and bring impactful solutions to life. If you're ready to lead from the front and make a real difference, we want to hear from you.

Company Industry

• IT - Software Services

Department / Functional Area

• IT Software

Keywords

• Lead Solutions Consultant

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