Laundry Supervisor - Six Senses Amaala

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel group in Saudi Arabia is seeking an experienced Laundry Supervisor to oversee laundry operations and ensure service standards are met. The ideal candidate will have at least 2 years of experience in a similar role within luxury hotels, demonstrating strong leadership and technical skills in laundry operations. Responsibilities include training staff, maintaining hygiene standards, and effective communication with other departments. This position offers opportunities for growth and is part of a dynamic team committed to quality service.

Qualifications

• Minimum of 2 years’ experience in a similar hotel operational setting.
• Experience in luxury hotels with proven results.

Responsibilities

• Handle and assist in department training and orientation of all new hosts.
• Demonstrate tasks to Laundry hosts according to service standards.
• Maintain effective communication with other departments.
• Co-ordinate daily work schedules and special activities.
• Supervise and inspect the work of Laundry hosts.
• Ensure all equipment and machinery are well-maintained.
• Uphold quality guidelines and standards of service.

Skills

Advanced MS Office (Word, Excel, PowerPoint, Outlook)

Knowledge of laundry operations

Familiarity with POS and PMS platforms

Education

High school diploma or equivalent

Hospitality diploma/degree from a recognized hospitality school

Job description

Hotel: Amaala (RSIAM), Amaala, northwestern coast, of the Red Sea

As Laundry Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Laundry Supervisor, I willassume full responsibility for theefficientoperation in the following:

• Handle and assist in department training and orientation of all new hosts and regular trainings to Laundry hosts to improve job performance, meet guidelines and standards of service and operation.
• Demonstrate to Laundry hosts how to perform each task in job description according to service standard.
• Maintain regular and effective communication with other departments to ensure the smooth operation of laundry functions.
• Plan and co-ordinate an action plan for daily work schedules including special activities and reports depending on occupancy
• Distribute and supervise the daily work schedules, reports, and assignments to laundry staff.
• Supervise and inspect the work of Laundry hosts ensuring high standard of order, hygiene, sanitation and cleanliness throughout all service areas and assist when necessary.
• Ensure all equipment and machinery is cleaned and maintained in good condition and stored correctly.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.
• Insert additional/ local requirements

Qualifications

To execute the position of Laundry Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Technical skills include advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and PMS platforms. I have good knowledge of laundry operations and linen handling.

The above is intended to provide an overview of the role and responsibilities for a Laundry Supervisor at Six SensesAmaalaIt is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six SensesAmaalais an equal opportunity employer. This policy applies to all terms and conditions of employment.

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