Laundry Attendant

Hilton; Medina Province; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a detailed-oriented Laundry Attendant in Medina Province to support laundry operations and provide exceptional guest service. The role involves managing laundry cycles, handling guest requests, and maintaining a clean and organized environment. Previous experience in laundry services is advantageous. Join a team dedicated to delivering remarkable hospitality experiences.

Qualifications

• Previous laundry experience is advantageous.
• Experience in a similar role is preferred.

Responsibilities

• Support laundry operations and provide pressing, sewing, and other services.
• Complete wash cycles, folding of linen, and correct storage.
• Manage guest requests in line with brand standards.
• Greet guests in public areas and rooms warmly.
• Store soiled and damaged linen correctly.

Skills

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Respond to guest requests

Methodical and well organized

Job description

Overview

A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

What will I be doing?

As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage
• Manage guest requests in line with company brand standards and one call delivery deadline
• Greet guests in public areas and rooms in a warm and friendly manner
• Provide laundry, pressing, sewing, and other similar services to guests
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Respond to guest requests and deliver high levels of service
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous laundry experience
• Experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Dar Al Ajwa Hotel Madinah, Tapestry Collection by Hilton

Schedule

Full-time

Brand

Tapestry Collection by Hilton

Job

Housekeeping and Laundry