L2 Network Security Engineer

DXC.technology; Saudi Arabia; On-site; USD 50,000 - 70,000; Full time

Job summary

DXC.technology seeks an L2 Network Security Engineer to support and maintain network security technologies, ensuring operational stability and efficiency. The role involves troubleshooting, monitoring, and working closely with IT teams to respond to incidents while fostering a collaborative environment for professional growth.

Benefits

Opportunities for career growth

In-person collaboration with flexibility

Qualifications

• 3–5 years of experience in network security operations with multiple technologies.
• Familiarity with security systems like SSL, VPN, Firewalls, DDoS protection.
• Strong troubleshooting and analytical skills.

Responsibilities

• Monitor and maintain network security technologies.
• Diagnose and escalate technical issues.
• Assist with configuration changes and maintenance.

Skills

Troubleshooting

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field

Job description

Job Description:

L2 Network Security Engineer – Network Security Device Support

Job Summary:
The L2 Network Security Engineer is responsible for the day-to-day operational support, monitoring, and maintenance of various network security technologies, including:

• SSL Inspection (Gigamon)

  
  

• Virtual Private Network (Palo Alto, F5)

  
  

• Web Proxy (ForcePoint)

  
  

• Firewalls (Palo Alto, Cisco, Fortinet)

  
  

• DDoS Protection (Arbor)

  
  

• Advanced Threat Protection (FireEye NX)

  
  

• Intrusion Prevention Systems (Cisco, Trilex)

  
  

• Email Security (Cisco Iron Port, FireEye EX, ForcePoint ESG, Trend Micro Scan-Mail)

  
  

The L2 engineer handles standard troubleshooting and configuration tasks while ensuring smooth operational performance and escalating complex issues to the L3 team.

Key Responsibilities:

• Operational Support & Monitoring:

  
  

• Monitor and maintain the health and performance of all network security technologies.

  
  

• Respond promptly to alerts and incidents across SSL Inspection, VPN, Web Proxy, Firewall, DDoS, Advanced Threat Protection, Intrusion Prevention, and Email Security systems.

  
  

• Issue Diagnosis & Escalation:

  
  

• Diagnose and resolve routine technical issues related to configuration, connectivity, and performance.

  
  

• Escalate complex or unresolved issues to the L3 Network Security Engineer with thorough documentation.

  
  

• Routine Configuration & Maintenance:

  
  

• Assist with configuration changes, firmware updates, and scheduled maintenance tasks.

  
  

• Maintain accurate documentation of device configurations, standard operating procedures, and incident logs.

  
  

• Incident Management & Reporting:

  
  

• Provide initial incident analysis and support during security events.

  
  

• Document incident details and assist in generating reports for root cause analysis and process improvement.

  
  

• Collaboration & Communication:

  
  

• Work closely with IT, network, and security teams to ensure operational stability and rapid issue resolution.

  
  

• Communicate status updates and coordinate with L3 support for escalated incidents.

  
  

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.

  
  

• 3–5 years of experience in network security operations with hands-on experience in managing and troubleshooting multiple security technologies.

  
  

• Familiarity with SSL Inspection (Gigamon), VPN (Palo Alto, F5), Web Proxy (ForcePoint), Firewalls (Palo Alto, Cisco, Fortinet), DDoS Protection (Arbor), Advanced Threat Protection (FireEye NX), Intrusion Prevention Systems (Cisco, Trilex), and Email Security (Cisco Iron Port, FireEye EX, ForcePoint ESG, Trend Micro Scan-Mail).

  
  

• Strong troubleshooting and analytical skills with the ability to work effectively under pressure.

  
  

• Excellent verbal and written communication skills.

  
  

Desired Skills & Certifications:

• Industry certifications such as CompTIA Security+, CCNA Security, or vendor-specific credentials.

  
  

• Experience with ITIL processes and incident management practices.

  
  

• Proficiency in documentation and reporting best practices.

  
  

Working Conditions:

• Full-time role with standard operational hours and potential on-call responsibilities during critical incidents.

  
  

• Collaborative team environment, working closely with L3 engineers and cross-functional IT/security teams.

  
  

• Opportunities for career growth and professional development in advanced network security technologies.

  
  

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.