Key Accounts Manager – Riyadh, Saudi Arabia

Envision Partnership; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a motivated Key Accounts Manager to drive business development and manage client relationships in the dynamic market of Saudi Arabia. In this pivotal role, you will identify new revenue opportunities, negotiate contracts, and ensure client satisfaction through strategic planning and execution. Your ability to build trust and maintain strong relationships with clients will be crucial in delivering exceptional service and achieving targets. If you are a proactive and dynamic individual with a passion for business development and a proven track record in key account management, this is an exciting opportunity to make a significant impact in a leading HR professional services firm.

Qualifications

• 3-6 years of experience in business development and key account management.
• Strong record of successful projects and proactive communication skills.

Responsibilities

• Develop and manage client relationships to drive revenue growth.
• Negotiate contracts and ensure client satisfaction throughout the sales cycle.

Skills

Business Development

Client Relationship Management

Negotiation Skills

Analytical Skills

Communication Skills

Networking Skills

Time Management

Sales Techniques

Education

Bachelor's Degree

MBA

Tools

CRM Software

Data Analysis Tools

Job description

Job Title: KEY ACCOUNTS MANAGER

Job Location: Riyadh, Saudi Arabia

Line Manager: Consultant/Partner

Company Description:

A leading HR Professional services firm covering the Middle East, North Africa, and Turkey, providing unparalleled knowledge of the local and regional market with high-end quality services, excellence, and integrity.

Job Summary Overview:

• Work in all areas related to Business Development. Build market insight and target potential prospects, highlighting new revenue opportunities and securing new business contracts.
• Responsible for handling client accounts in the company.
• Lead point of contact for all key client matters, anticipating client needs, and ensuring deadlines are met.
• Overview of markets, products, industries, and new technical developments to ensure service aligns with company interests.
• Ensure customer processes run smoothly for sustainable loyalty, maintaining close contact with customers from analysis to acquisition.

Tasks: Key Accountabilities/ Responsibilities

• Identify and develop client business relationships with regional and multi-national firms.
• Generate revenue in your area of specialization in a target-driven environment.
• Utilize sales, business development, marketing techniques, and networking to attract business.
• Engage and build trust with clients professionally and ethically.
• Develop strategies for maximizing output and revenue generation for self and team.
• Manage the sales cycle of Key Accounts and complex solution-based sales.
• Translate business needs into potential solutions, leading the sales process.
• Estimate the financial impact of opportunities with clients and internally.
• Handle client contract negotiations.
• Strategize market intelligence to develop and target opportunities.
• Be a partner to clients, focusing on customer-centric and quality-driven approaches.
• Strategic planning to improve client results and outcomes.
• Understand key customer needs and requirements.
• Meet all client needs and deliverables according to proposed timelines.
• Expand relationships with existing customers by proposing solutions that meet their objectives.
• Negotiate contracts with clients and establish performance timelines.
• Manage communications between key clients and internal teams.
• Stay informed about markets, products, industries, and technical developments.
• Anticipate key account changes and improvements.
• Resolve customer issues and complaints to maintain trust.
• Monthly/Quarterly sales revenue accountability based on closed deals/projects.
• Plan and present reports on account progress, goals, and quarterly initiatives.
• Own and be accountable for CRM data.

Requirements and qualifications:

• BA and/or MBA with a minimum of 3-6 years of relevant work experience.
• Strong record of successful BD/KA projects.
• Proactive in making warm/cold calls to pitch business.
• Attention to detail is a prerequisite.
• A dynamic individual able to work in a fast-paced environment.
• Creative with innovative campaign ideas to improve KPIs.
• Data-driven with the ability to analyze data and leverage insights.
• Excellent communication skills for collaboration with design and copy teams.
• Strong presentation skills, organized and credible at a senior level.
• Excellent negotiation skills.
• Able to multitask, prioritize, and manage time efficiently.
• Strong relationship-building and networking skills.
• Goal-oriented, organized, and a team player.
• Able to plan and prioritize as required.
• Analytical capabilities.
• Self-motivated and self-directed.
• Solid computer skills.