Key Account Supervisor

Arab National Bank; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking an Account Manager to develop and implement strategic business plans. The ideal candidate will identify customer needs and manage accounts to foster growth and profitability. This role demands strong analytical skills and a focus on aligning services with customer requirements.

Qualifications

• Experience in account management focusing on customer needs.
• Ability to develop business plans and effectively manage budgets.
• Strong analytical skills to identify customer segments and needs.

Responsibilities

• Develop account business plans and review them monthly.
• Identify and segment target customers and accounts.
• Deliver sales and profit targets in line with objectives.

Skills

Customer Needs Analysis

Segmentation and Targeting

Sales Strategy Development

Education

Bachelor's Degree in Business or Related Field

Job description

Key Responsibilities

• Develops an Account Business Plan within a Key Account Management framework, with an overall foundational objective to connect customer needs with Tabuk pharma brands and service offerings. Reviews and updates this plan monthly.
• Able to effectively identify customer needs and adapt our offerings accordingly to gain market access or support revenue growth.
• Identifies, segments, and prioritizes target customers (KOLs and payers, etc.) and target accounts that are most important to drive business outcomes.
• Effectively implements customer investment, including promotional budgets, in line with local country codes of practice to deliver commercial returns. Maintains accurate tracking of spend (planned, committed, and actual) at all times, remaining within agreed budgets.
• Proactively identifies emerging new customer needs and leverages these to provide new customer solutions.
• Consistently delivers monthly and annual territory demand sales and profit targets in line with objectives.
• Supports the sales team in prioritizing customers.
• Able to prioritize resources across accounts based on potential and ROI, executing and redeploying resources as required.