Key Account Manager - KSA

Henkel Jebel Ali FZCO; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in the FMCG sector is seeking a Key Account Manager to strengthen partnerships with key customers and drive revenue growth. The ideal candidate will have a strong background in account management, excellent analytical skills, and the ability to implement strategic business plans. You will be responsible for managing high-impact accounts and working cross-functionally to deliver customer-centric solutions.

Qualifications

• 5-7 years of experience in key account management, preferably in FMCG or industrial B2B sectors.
• Fluent in English; additional languages are an asset.

Responsibilities

• Serve as the main point of contact for key accounts, ensuring satisfaction.
• Manage sales forecasts and budgeting.
• Lead contract negotiations and pricing strategies.

Skills

Analytical Skills

Negotiation Skills

Presentation Skills

Collaboration

Sales Tools Proficiency

Education

Bachelor's degree in Business or Marketing

MBA

Tools

CRM platforms

Excel

Job description

At Henkel, the Key Account Manager (KAM) plays a strategic role in driving business success by building and maintaining long-term relationships with key customers. You will be responsible for managing high-impact accounts, developing joint business plans, and driving sustainable growth through tailored sales strategies, cross-functional collaboration, and a strong understanding of the customer’s business needs.

What you´ll do

• Serve as the main point of contact for key accounts, ensuring long-term partnership and satisfaction.
• Develop and implement annual business plans aligned with Henkel’s sales and marketing strategy.
• Drive revenue growth, market share, and profitability within assigned accounts.
• Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning.
• Work closely with Marketing, Supply Chain, Finance, and Customer Service to deliver customer-centric solutions.
• Lead contract negotiations, pricing strategies, and promotional agreements.
• Monitor competitor activity and market trends to identify opportunities and threats.
• Analyze customer POS data, category performance, and KPIs to optimize account performance.
• Coordinate customer-specific trade marketing initiatives to boost in-store visibility and conversion.
• Collaborate with customers on sustainable solutions aligned with Henkel’s sustainability agenda.
• Provide proactive solutions during supply disruptions, quality issues, or customer concerns.
• Leverage digital tools and platforms to enhance engagement, visibility, and efficiency.
• Build strong relationships across customer hierarchies and develop networking opportunities.

What makes you a good fit

• Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
• 5-7 years of experience in key account management, preferably in FMCG or industrial B2B sectors.
• Strong analytical, negotiation, and presentation skills.
• Proficiency in sales tools, CRM platforms, and Excel-based data analysis.
• Collaborative mindset with the ability to influence internal and external stakeholders.
• Fluent in English; additional languages are an asset.

JOB ID:25080384

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How is work at Henkel

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

I am interested in several jobs. Can I apply for multiple positions at the same time?

The job offer is written in English – should I write my application in English as well?

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Do I get feedback during the application process about the state of my application?

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Can employees move between business areas and/or to a different country?

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Whom do I contact if I have questions concerning my application?

Our recruiting team will help you with all requests regarding your application. Contact the team here .

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