Key Account Manager

Kafou Group; Riyadh; On-site; SAR 100,000 - 150,000; Full time

Job summary

A leading company in the healthcare sector seeks a Key Account Manager to oversee strategic relationships with NUPCO. The ideal candidate will play a crucial role in driving revenue growth, managing client engagement, and ensuring operational efficiency. With a strong focus on leadership and negotiation skills, this position offers a dynamic environment to improve service delivery and achieve sales targets. Candidates should have a proven track record in management and be fluent in Arabic and English.

Qualifications

• Minimum 5+ years of experience in Key Account Management.
• Experience in the healthcare or government procurement sector preferred.
• Fluency in Arabic & English (written and spoken).

Responsibilities

• Oversee the full relationship with NUPCO, ensuring objectives are met.
• Drive revenue growth and contract success with NUPCO.
• Monitor performance across regions and address challenges.

Skills

Negotiation

Leadership

Client Relationship Management

Education

Bachelor's degree in Business, Sales, Marketing, or a related field

Tools

CRM tools

Job description

• Oversee the full relationship with NUPCO,
  ensuring all strategic, operational, and engagement objectives are met.
  
• Maintain and grow key relationships with high-level
  stakeholders.
  
• Lead discussions on critical orders, high-priority
  initiatives, and long-term strategic partnerships.
  
• Monitor and ensure alignment between company goals and NUPCO-related activities.
  

Team
Supervision & Coordination:

• Oversee the NUPCO Team Member, ensuring that all
  regional visits and client engagements are executed effectively.
  
• Monitor performance across all regions, addressing
  escalations and challenges.
  
• Approve visit plans and strategies for the NUPCO
  Team Member.
  

Sales
& Business Development:

• Drive revenue growth and contract success with
  NUPCO.
  
• Ensure all invoicing, orders, and contracts align with
  company objectives.
  
• Identify new business opportunities and improve service
  delivery for NUPCO clients.
  
• Ensure to Add any new Products/Devices to NUPCO listing
  in collaboration with the Line managers.
  

Reporting
& Performance Monitoring:

• Consolidate updates from the NUPCO Team Member into comprehensive reports for senior management.
  
• Attend Executive Committee (ExCom) meetings and
  provide key updates on the NUPCO partnership.
  
• Track performance metrics, including client
  satisfaction and strategic relationship growth.
  
• Ensure all collaboration and reporting are documented
  in CRM for transparency.
  
• Ensure not to have any Pending deliveries, Due date
  Deliveries, Not registered winning items in collaboration with The Line
  Managers.
  

Bachelor s degree in Business, Sales, Marketing, or a related field.

Minimum 5+ years of experience in Key Account Management, Business Development, or a similar
role preferably with experience dealing with NUPCO.

Proven track record
of managing large accounts and strategic partnerships.

Strong negotiation,
leadership, and client relationship management skills.

Experience in the healthcare
or government procurement sector is highly preferred.

Proficiency in CRM
tools for tracking and reporting.

Fluency in Arabic & English (written and spoken).

Key Performance Indicators (KPIs) Line Manager (Sales & Client Engagement)

Revenue
Growth Achieve
and exceed NUPCO sales targets.

Client
Relationship Management Strengthen long-term engagement with NUPCO.

Operational
Efficiency Ensure smooth execution of orders and invoicing.

Regional
Performance Oversight Improve the effectiveness of the NUPCO Team
Member.

Reporting & TransparencyMaintain accurate and timely updates to senior management.

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