Kennel Assistant at Akron Medina Veterinary Hospital

Heartland Veterinary Partners LLC; Medina; On-site; SAR 48,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Kennel Assistant to join their team. This role involves providing exceptional care for animals during grooming and boarding, ensuring their safety and comfort. The ideal candidate will have a passion for animal care, strong communication skills, and the ability to work collaboratively with a team. You will be responsible for maintaining a clean environment, observing animal behavior, and ensuring client satisfaction. If you're looking for a rewarding position that allows you to make a difference in the lives of pets, this opportunity is perfect for you.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Retirement Benefits

Flexible Work Schedules

Career Development

Employee Assistance Program

Employee Referral Program

Qualifications

• Experience in animal handling and care.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Provide care for patients during grooming and boarding.
• Ensure cleanliness and safety of the boarding area.
• Record patient information accurately.

Skills

Animal Handling

Communication

Patience

Active Listening

Collaboration

Education

High School Diploma

Job description

Practice:

Akron-Medina Veterinary Hospital and Pet Resort has served the greater Akron areas of Medina, Copley, and Fairlawn since 1965. We are an animal hospital in Medina, OH, that specializes in full-service, quality, small animal care.

More about the Role:

Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice for grooming and / or boarding. The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry. The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience). The ideal candidate has some experience in animal handling and is able to work a flexible schedule to include weekends and holidays as needed.

Competencies:

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
• Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas. Continually looking for ways to help others.
• Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
• Active Listening: Following the expressed wishes of clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities:

• Provides great care for patients visiting the practice for grooming and / or boarding.
• Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
• Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
• Appropriately handles patients and as needed, properly restrains hard-to-control patients.
• Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
• Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
• Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
• Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
• Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
• Launders and dries towels and blankets.
• Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
• Performs other duties as assigned.

Requirements/Qualifications:

• Ability to work on weekends and holidays as required
• Previous veterinary experience preferred
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE

Benefits Offered:

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range: USD $13.00 - USD $13.00 /Hr.