Junior IT Support (Saudi National)

Parsons Oman; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT services provider in Riyadh is seeking a Junior IT Support technician. This role involves providing technical assistance, troubleshooting hardware/software issues, and supporting network operations. Ideal candidates will have a Bachelor’s degree in IT or a related field and basic IT knowledge. Join us for growth opportunities and a vibrant work culture.

Benefits

Endless growth opportunities

Supportive work environment

Qualifications

• 0-2 years of experience required.
• Basic understanding of operating systems is necessary.
• Familiarity with networking concepts is a plus.

Responsibilities

• Respond to and resolve IT support requests from employees or clients.
• Troubleshoot hardware, software, and network issues.
• Assist in the installation, configuration, and maintenance of hardware and software.

Skills

Basic understanding of operating systems (Windows, macOS, Linux)

Familiarity with networking concepts (IP addresses, DNS, routers)

Knowledge of common software applications (e.g., Microsoft Office Suite)

Strong problem-solving and analytical skills

Excellent communication and interpersonal abilities

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

CompTIA A+

Network+

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Overview

Job Description:

Parsons is looking for an amazingly talented Junior IT Support (Saudi National) to join our team!

In this role, you will be part of our dynamic IT team, providing technical assistance, system maintenance, and network support to ensure smooth operations across our organization. You will work closely with senior IT staff and other departments to address technical needs and contribute to the success of ongoing and future IT projects.

Responsibilities

• Respond to and resolve IT support requests from employees or clients.
• Troubleshoot hardware, software, and network issues.
• Provide guidance to users on basic IT-related queries.
• Assist in the installation, configuration, and maintenance of hardware and software.
• Perform routine system updates, backups, and performance monitoring.
• Support the setup and maintenance of local area networks (LANs) and wireless networks.
• Assist in troubleshooting connectivity issues and ensuring network security protocols are followed.
• Maintain accurate records of IT assets, incidents, and resolutions.
• Document IT processes and procedures for future reference.
• Provide regular updates to senior IT staff on ongoing tasks.
• Collaborate with team members and other departments to address technical needs.
• Assist in implementing new IT projects or system upgrades.

Required Skills

• 0-2 years of experience
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Basic understanding of operating systems (Windows, macOS, Linux).
• Familiarity with networking concepts (IP addresses, DNS, routers, etc.).
• Knowledge of common software applications (e.g., Microsoft Office Suite).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Desired Skills

• Understanding of cybersecurity principles.
• CompTIA A+, Network+, or similar entry-level IT certifications.
• Experience with documentation and reporting tools.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer tohttps://www.parsons.com/fraudulent-recruitment/.