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Abdul Latif Jameel United Finance seeks a Technical Support Manager to oversee technical support operations. This role involves managing a team, ensuring technical issues are resolved efficiently, and implementing robust IT security protocols. Candidates should have a relevant degree and extensive experience in technical support, along with strong leadership skills.
Job Title: Technical Support Manager
Report to (Job Title): IT Services and Support Senior Manager
About Us
Abdul Latif Jameel United Finance Company is a closed joint stock company licensed by the Saudi Central Bank (SAMA) to work in financial leasing, productive assets financing, consumer products financing, and real estate financing. ALJUF works on providing multiple financing options for individuals and SMEs, including but not limited to: Cash financing, all kinds of cars, heavy equipment, and household and electronic appliances, in addition to real estate financing through various financial solutions approved by the Company’s Shariah committee, such as financial leasing, Murabaha, and Tawarruq through our branches’ network widespread across the Kingdom. The Company pays special attention to supporting entrepreneurs through Bab Rizq Jameel Financing programs and seeks to be the top financing destination for small and medium enterprises.
Job Purpose
The Technical Support Manager is responsible for overseeing the technical support operations within the organization. This role involves managing a team of IT professionals, including a Senior Systems Administrator, Systems Administrator, Senior Technical Support, Technical Support, and IT Security Support, to ensure efficient resolution of technical issues, effective deployment and management of systems, and adherence to IT security policies and procedures.
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